The microphone on my new Acer Aspire 5810TZ is not working. In the Sound control panel the internal device is enabled, and according to windows the hardware is working properly. I updated all the drivers and restarted, no change. I tried hooking up an external microphone, and also got no results.
When I contacted Tech support via email, they told me to do everything that I had already done, which naturally didn't help. They had me to a power reset, also no change. Then they told me to do a complete system restore. I am a bit skeptical about this, and hoped someone might have some better advice before I invest many hours and tons of aggravation reinstalling my OS and programs. Is there any change their solution will help? Is there maybe a better way?
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Do you have an internal microphone? If not plug an external microphone into the microphone jack. Look at your Audio/Sound properties to see if the volume is turned up, not muted and that there is a microphone and it is selected as a device. Most times you can right click on the megaphone down at the bottom right near the time and select properties to get into the audio properties.
One other thing you can do to test the sound is to click Start/Programs/Accessories and look for sound or sound recorder. It might be under Entertainment after you click Accessories. Open the sound recorder and you can do a simple test. It will allow you to do a voice recording, save it and play it back.
You can also click Start/Control Panel and look for Sound and Audio Devices there.
I suggest you go into control panel and device manager and see if your internal mic is listed there. If it is right click on it and see if it is selected as your default mic. I believe it may be un-selected. If that doesn't work I would just use the external mic with Skype as the internal mics with most laptops aren't that good anyway.
The fact that your internal mic works and then goes out, is more likelly a drivers problem.
I would run your device manager with all external devices disconnected and look for flags.
If you have a device problem, it will show up here.
Remove and flags and allow your operating system to reload drivers after a reboot.
If this has not fixed your problem, try to boot into safe mode and check your internal sound devices their. Sounds like a driver conflect.
Hope this has helped,
You need to check the record settings and make sure the mic is not muted or turned down to low. Click START, CONTROL PANEL, then SOUND icon. Click the AUDIO tab up top. Make sure that your sound card is selected in the drop down menu under Sound Recording. Now click VOLUME tab. A new window will open up. Click OPTIONS then PROPERTIES. Make sure you have a check by the MIC and click OK. In the Recording Control window, turn the level up for Microphone and make sure it is not muted. Let me know what happens.
Please try the following: Click Start > Control Panel If the title of your control panel says "Pick a Category", click "Switch to classic view" on the left hand side of he screen. Otherwise, just follow the steps below: Open "Sounds and audio devices" Go to the "Audio" tab Click the "Volume" button under the "sound recording" section Make sure the checkbox by "Select" under Mic Volume is checked, and raise the volume of your microphone here. Click OK until you are back in the control panel. Try your microphone again. If it still does not work, let us know so we can continue to help.
To test the microphone, click "start" button, then "Control Panel", then "Sounds and Audio Devices". On the popup window that opens, click on the "Voice" tab, then click on the button that says "Test Hardware". After several seconds this will bring up a test program that will show a noise level meter when you're speaking into the microphone. (The default device listed under voice recording should be "Realtek HD Audio Input".)