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Print heads are not working properly -machine itself is fine

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Try cleaning the print heads using the application provided when you installed the driver for your printer. You can also use luke warm water and dip the print heads in it for a couple of minutes. After dipping, use a tissue to dry the print head. Keep doing this until you see only only a small amount of ink is coming out of the print head. Try to be careful in doing this, since this might cause the print head to blot and print output quality will be severly compromised.

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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Black not printing properly. Sketchy, and faint. 2 new cartridges put in in 24 hours. Is my print head going? Color works fine


take a moist (from water) paper towel lightly rub the print heads and clean off the heads. hope that fixes it.

Dec 07, 2011 | Lexmark X2670 All-In-One Printer

2 Answers

Brother MFC-6490CW not printing properly. Need a deep clean code please?


Hold down the menu key. While still holding the menu key, unplug the machine and plug it back in. Do not let go of the key until the machine reboots and the screen says "maintenence". Hit the following keys: 7, 6, 4,black start. The machine will then go into "power purge" or deep clean mode for about 5-7 minutes. When complete hit: 99 to get out of maintanence and reboot. Be sure to have extra ink cartidges on hand as it does use up a lot of ink but this process works the best every time when the printer wont print.

Jan 17, 2011 | Brother MFC 6490CW InkJet Printer

2 Answers

I have the same problem but mine is with a canon mp190. also says E5 error on lcd and 2,114,0 eror when i try and scan. what can i do


According the Canon the error code means this:

E, 4/ E, 5 The FINE Cartridge cannot be recognized

The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Cover), and then make sure that the FINE Cartridges are installed properly and that the installed FINE cartridges are compatible with the machine.
If the error is not resolved, the Print Head may be damaged. Contact your Canon Service representative.
The "fine cartridge" means the black printing cartridge. The black should be installed on the left and the color on the right.

Double check to make sure your cartridges are installed on the correct sides.

After verifying that they are on the appropriate sides, then turn off your printer and unplug it from the power source.

Remove and reinstall the black cartridge.

Plug the printer back in and turn it on. If the error code is still there, press the menu button and scroll using the arrows until you see the "maintenance" area on your printers display. Then press enter or "ok". Continue scrolling until you find the "clean print heads" function and then again press enter or "ok" Follow the instructions and clean the print heads at least two times.

If the cartridge is full and installed correctly, the according to Canon the print heads have trapped old ink in them and this could be cloggin the ink flow. Cleaning the print heads should solve that problem. If you still get the error code after cleaning the print heads a couple times then I suggest contacting Canon for a possible warranty repair.

Good luck!

Nov 25, 2010 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

I have a Canon Pixma MP270 and I can only print in colour both the black and colour lights are lit up on the printer


f print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the g0022565.png (Maintenance) button repeatedly until y appears. g0054776.png
(2) Press the Black or Color button.
The machine starts cleaning the Print Head deeply. Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.

3. Check the print head condition.

When the deep cleaning is completed, the LED returns to the copy standby mode. To check the print head condition, print the nozzle check pattern.

See " Printing the Nozzle Check Pattern".

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.

See " Replacing FINE Cartridges".
If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.

Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
See " Replacing FINE Cartridges".



You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.

4. Print the nozzle check pattern.

(1) Press the g0020617.png (Maintenance) button repeatedly until A appears. g0054754.png
(2) Press the Black or Color button.

The nozzle check pattern will be printed.

5. Examine the nozzle check pattern.
See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). g0054755.png (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

g0020623.png
(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".
g0020621.png
(A) Good
(B) Bad (horizontal white streaks are present)
Post back!

Oct 26, 2010 | Canon Office Equipment & Supplies

1 Answer

When a jet on the Brother MFC-240c print head clogs, how do you access the print head to soak it? And how do you remove the print head to clean up the ink purge area. (This printer cleans itself on every...


The short answer to "how to remove print head" is there is no easy way. I don't have the service manual for your machine, but I own a 540CN which is similar and, because I have had similar problems to you, I have invested in the service manual for this machine. To actually remove the head requires a great deal of dismantling, including disconnecting the head position sensing belt which then has to be re-calibrated on re-fitting. The method I used to clear the clogged heads (mine refused to print anything in black) was to force a alcohol based cleaner through the ink supply tube using a small syringe and some windscreen washer plastic tubing. In order to catch the fluid (and flushed ink) I folded a paper towel until I could draw it under the print head. This had to be changed several times as I had to use a lot of cleaner until it flowed out of the head clear. Please note that even after I managed to get the black printing again, and even though for general printing the black printing is fine, if you do a print quality test the block of bars for black is nowhere near as good as it is for the colours. I personally can live with this given the cost Brother will charge you to repair a machine - normally more than a new one !. Hope this helps.

Oct 01, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Print function is not working properly. I have a Ricoh Afcicio 1013F. It prints a few pages then has an error msg.


Does the machine copy okay? If you copy several pages, do they all come out normally, or do you get an error message like when you print?

What is the error message that shows up? If the machine prints a few pages before the error comes up, and it works fine when you are copying, the problem is likely either with your network or with the application you are trying to print from. Depending on what the error message says, it will help to isolate the problem.

It could also be the print driver itself. You can go to Ricoh-USA.com to the Downloads section and either update or reinstall the print driver if nothing else works.

Jun 05, 2010 | Ricoh Aficio 1013F Copier

4 Answers

Canon Pixma MP600 - Error Message U052 ... incorrect print head


Hi, sounds like you need new printhead, take a look on amazon for replacement Amazon com canon mp600 printhead I hope this was helpful. Cheers

Nov 27, 2009 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

New print head, won't print


If it's a Canon machine, you will need a purge unit. If it doesn't clean and prime properly, it
will just give you blank paper.

Jul 27, 2009 | Office Equipment & Supplies

6 Answers

Fax machine says error 41 unplug and call brother.


unplug all the connections and reconnect everything back.also checkout for any blocked paper or any paper jam.also remove and check out the cartridges from the printer and reinsert.either its the internal circuit failure error and has to be repaired to make it proper. thanks.

Dec 15, 2008 | Brother IntelliFAX 1800C All-In-One...

1 Answer

Error message 07,010.43:41188


That error message means that the print head is not moving properly from the home park position to the print position.
Here are the mose likely possibilities.
1 Ink has spilled out and into the stainless steel block that the print head pivot shaft goes through. With the covers off looking from the front it is on lower left about mid machine, about 1 inch square. Would most likely have yellow ink in it.
2. You had a power failure or unpluged the machine without powering it down properly and the Print head wiper is tacked to the print head not allowing it to move.
3. One of the cables that are connected to the print head are keeping it from moving properly.
4 The Media motor gears are out of timing. That is not very likely though.
Also, to prevent this, you need to be sure the machine is level front to back and side to side.
I have seen one print head defective leaking ink into the bottom of the machine making a huge mess.
But that code is definatly related to the print head not being able to pivot freely.

Jan 17, 2008 | Xerox Phaser 8500/DN Printer

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