I have the cyberpower 325sl and it turned off my system and then when i went to turn it back on it just turned on for 5 seconds then turned back off. this was during a heavy rainstorm. after the storm we tried again and its working fine. why did it do this? do i need a new one?
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Re: turned off my system
Well, it did just what it's supposed to do, protect your system from bad power. You probably had a power failure during the thunderstorm and your UPS shut down your PC. When you turn it back on the battery was too low and it shut off you PC again.Check your UPS software in windows, you should have an option to run a self test. But it should be just fine.
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Needs a new batter most likely. The same thing happened to my CPS825AVR that I use in my home office. Emails to CyberPower went unanswered so I had to solve it on my own. It uses a lead acid battery much like those used in emergency lighting, and not unlike a battery in your car. It will initially fail to keep your electronics on after a power failure, just shutting off and beeping like mad. Then it will fail to stay on entirely. Try holding down the red reset button for a period of time. It may reset, but chances are it will not work after you unplug it from the wall to simulate a power outage, and will need to be reset again.
For me the first failure occurred when the unit was left in storage. Like most batteries a lead acid battery if left uncharged will deteriorate and be unable to hold a charge. The second battery purchased online just failed after barely more than one year. It was a battery made by Werker, which is a very common replacement battery for emergency lighting also. At this point I am not going to spend any more money in this unit. It is unclear to me as to whether it is a lousy battery or the unit is unable to maintain a charge in such a way that the battery will survive a long life.
I will buy a UPS made by APC, I am using an APC for my entertainment system now. They are more readily supported and offer more options with regard to replacement batteries. I suggest finding a model to suit your needs and then search to see what support there is for it. I got about 5 years out of the first battery and was able to easily get a replacement online. The APC batteries are also relatively competitive in pricing so there is less need to pursue an aftermarket brand.
check the battery it could be the battery is dead.. if it is so replace the new batts.. than plug in the power to ups.. n turn on it i suggest doen't turn off the power all the time i might cause the lifespam of the battery to shorting.. normal the ups can be use up to 3 yres time..
It would appear that you need to replace the battery on this unit You could get a new battery from a local battery specialty store like Batteries Plus or Interstate Battery, or online at www.replacementupsbattery.com. A new battery would be about $30. If you took your old battery there, they could recycle your old one, as well as match it up with the correct one you would need (HR9-12 battery). We have a 3 year warranty on all our battery back up units. If you have any questions, you could contact us here at CyberPower Systems Technical Support at 877-297-6937, M-F 8-5Cent., or email us at firstname.lastname@example.org
I have the exact same issue with my 525SL.
When you push in the red button - the green power light comes on for
about 5 seconds = then the light goes out and the device plays a single
long beep for about 5-8 seconds.
Given the dialogue here - I took out the battery and bough a brand new
BB replacement battery and returned it into the unit as it should. The
device continues to have the same behavior.
So it is NOT always a new battery that will fix the system.
Don't jump into spending $30.00 for a replacement.
Look into this further or you'll wind up wasting your money.
There is no other known cause of the cycling on/off behavior aside from a bad battery. IT is possible that some component of the battery relay or inverter has failed. If this is the case it would not be repairable outside of warranty.
Regards, Joel Gerlach Cyber Power Systems (USA), Inc. 877-297-6937 x7917
NEVER mix surge protectors and UPS!!!. Doing so overloads whoever of the two gets connected to the wall. This equipment is built to be plugged DIRECTLY to the wall. Your unit just crossed it's inner battery. Take it to a recycling center, then stop on your favorite electronis shop and buy a new one.