Question about HP Photosmart C7180 All-In-One InkJet Printer

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HP Photosmart c7180 unable to scan since Windows 7 computer

I recently bought a new computer with Windows 7 OS on it, since the new computer, my HP PHotosmart c7180 printer will not scan, i can print without an issue, but when i try to scan it just hangs on the HP Scanning screen. I tried downloading the drivers again from the HP website, but still no luck. any suggestions

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  • Anonymous Mar 27, 2014

    I"m trying to find the following driver to use with our HP ColorLaserjet 8550DN. It seems non-existent for the Windows7 OS. The name of the driver I've used in the past was HP Universal Printing PS but I'm working on a new machine and the driver isn't there. Thanks for your help.

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I'm having the same issue. I've uninstalled and re-installed the drivers several times now. I was unable to find hpqscnvw or hpqscnappi in my bin folder. I did find hpqdstcp and double clicked on it...it does nothing. I do not have hpqgrpky in my bin folder either...I DO have hpqkygrp though...I double click it and it displays the message "The scanning software was launched with improper command-line arguments. Extended error information: 8, [(-1, 0 0)]".

Any thoughts?

Thanks!

Posted on Jul 14, 2010

  • dazymae79 Jan 17, 2011

    I am having the same exact problem as darkhorse 78. Please help!!!

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Go to following location and try to scan and tell me if it is scanning fine or same issue.

c:\program files\hp\digital imaging\bin in bin folder locate following files. /* in 64bit operating system inspite of program files look into programe files(x86).*/
1.> hpqscnvw
2.> hpqscnappi
3.> hpqdstcp.
4.> hpqgrpky.

double click on any of these it will start scanning.

Posted on Dec 20, 2009

  • dazymae79 Jan 17, 2011

    Please help! I'm having the same problem as darkhorse 78:
    "I'm having the same issue. I've uninstalled and re-installed the drivers several times now. I was unable to find hpqscnvw or hpqscnappi in my bin folder. I did find hpqdstcp and double clicked on it...it does nothing. I do not have hpqgrpky in my bin folder either...I DO have hpqkygrp though...I double click it and it displays the message "The scanning software was launched with improper command-line arguments. Extended error information: 8, [(-1, 0 0)]".
    Thanks for any help you can offer!

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