Question about Microsoft Xbox 360 Console

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What would be causing my 360 not to read discs

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This is caused by the sensors on the back of the DVD drive overheating and to fix it you need to send it back into Microsoft or use a good guide

Posted on Nov 19, 2009

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A dusty lens buy a lens cleaner for the 360 and just run it in the 360 (the lens cleaner is 10 or 15 dollars most of the time)

Posted on Nov 19, 2009

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Why wont my xbox 360 elite read discs? i put disc in and it comes up reading and then open tray


My only questions are does the console say the discs are damaged in any way? and is the console standing up right?
If the discs are scratched in any way then that might cause the 360 to not read the disc and sometimes having a console play the disc upright (example of upright 360) for a long time can cause dis function when trying to play discs, so try playing the discs with the console on its side (side example) These are my solutions to the problem but you can try these: Solution 1 Solution 2

Mar 13, 2011 | Microsoft Xbox 360 Elite Console

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How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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on May 14, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox wont read any discs


Maybe1)The Xbox 360 does not recognize a disc in the DVD drive

2)Disc is "unreadable" to the Xbox 360

3)DVD drive tray will not respond or move

Every issue has its own unique cause. A disc with scratches could be an issue. You should have no problems getting this issue fixed. See if another disc does the same thing.
It most likely says "Unable to read disc" because it probably can't read the disc! If I were you, I would try cleaning off the disc you are using, then putting it back into theXbox 360 and try again. It may also be scratched repetitively, which cannot be fixed and you may need to buy a new copy of the disc.The disc is the incorrect region - DVDs come in formats called "regions." These regions match the region specified in the software of the DVD player. Some games also have these regions. If the region of the DVD and that of the player do not match, the disc will not play.

Feb 20, 2011 | Microsoft Xbox 360 Console

3 Answers

Discs cant be read


If you are getting this it is the sensors on the back of the drive overheating you can use the video Xbox 360 repair guide or send it in

Jul 11, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 - Please put disc into an xbox 360 console to play


Try getting a disc drive cleaner. (Maxwell).

www.walmart.com is and example retailer.

May 24, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox360 will not read disc, message reads


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Let me know of this helped and please do take time to rate my solution

Happy Gaming, Happy Holidays

Regards
KreativeGeek

Dec 29, 2009 | Microsoft Premium System for Xbox 360

1 Answer

Games not reading


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Dec 21, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont read discs, when i put the disc and close the tray, it says its reading the disc and then just says "open tray" as if not even reading the disc at all


take a can of air and gently blow some into the drive. If that doesnt fix it then at that point its going to be either a problem with the laser in the drive or you can replace the dvd drive itself. Either way you go, try Ebay cause you can usually find parts for the 360 cheaper then most places.

Nov 28, 2009 | Microsoft Xbox 360 Console

1 Answer

How do i ix my xbox 360 when it doesnt read my games it reads a couple but it doesnt read my favorite one and thier barrly scratched?


Hi, Try cleaning the Disc with a disc cleaner or lint free cloth, also please try another couple of games just to make sure that its not the disc causing the problem. If other discs work fine it could be your disc is damaged in some way, if other discs do not work then could be a prolem with the Xbox 360s Drive laser head. If this is the case you may want to send it for repair, or if your under warrenty then you should get a free replacement.

Jun 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Making Odd Sounds and Not Reading Disc


you might check out the informative blog post at Xbox 360 Disc Read Error Fix

Hope it helps.

Jan 04, 2009 | Microsoft Xbox 360 Console

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