Question about Office Equipment & Supplies
I communicated with your support section about my brand new all in one printer. It prints fine from the computer to the printer but when it copies, the copy is not oriented correctly. It is always 3 to 4 spaces to the top. Some documents lose part of the original copy material. I have communicated once and was given two solutions to my problem. One was to Power cycle the product and the other was to Reset the product. None worked and am requesting further assistance. My printer model is C4680 All-In-One Printer. Bought in Oct 2009
Sorry, but I need your help here.
What support group are you speaking of?
What is the make and model of your printer?
I'll take a shot in the dark here and recommend that you check to see if you can set the unit to "Scale to Fit Page'.
Also, make sure that the printer does not have a "No Print Zone" around the perimeter of the page. This would force an imposed hard boundary on the page.
One other thing you can try is to reverse the document on the glass. Place the top of the document toward the opposite side that it is pointing to now.
Posted on Nov 19, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 02, 2012 | Lexmark X2500 All-In-One Printer
To adjust the default lighter/darker setting
1. On the LaserJet 3015, press MENU/ENTER.
2. Use the < or the > button to select Copy setup, and then press MENU/ENTER.
3. Use the < or the > button to select Def. Light/Dark, and then press MENU/ENTER.
4. Use the < or the > button to adjust the setting. Move the slider to the left to make all of the
copies lighter than the original, or move the slider to the right to make all of the copies
darker than the original.
5. Press MENU/ENTER to save the selection.
Page 48 of the User Guide has instructions for adjusting the light/dark setting during a copy job.
Also see the Troubleshooting section of the User Guide for other possible reasons for light/faded copies.
If your copies continue to come out too light, you may need to clean the insert a new toner cartridge or change brands of toner. I tried several "generic" toner cartridges and refills, but my prints and copies were always faded or streaky. After going back to genuine HP cartridges, I haven't had any print quality problems.
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