Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Toshiba Satellite ?Vista home?Start button not working

Toshiba Satellite –Vista home…Managed to uninstall Norton 360 version 2, and installed then uninstalled mcfee.


Had previously lost IE use, but have it back after uninstallation.



But the problem now is that the START button at the bottom doesn’t pull up the menu .Clicking on it has no response. PLEASE HELP!



Also have to connect manually to internet (pppoe) every time after rebooting.



I currently run AVG 9 and win defender.

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  • Sharps s Nov 19, 2009

    I have used both mice,one optical-via usb and the inbuilt pad/mouse. I can navigate the desktop and even type out from the keyboard clearly.



    tried the Win flag key that should invoke the menu-up, but nothing. I see a slight highlighting on the start button then nothing happens.

    I have restored to a previous state before using the Norton uninstaller and it works,but now IE cannot come up even after the internet connection is on.

  • Sharps s Nov 19, 2009

    yes the inbuilt as well as the usb can navigate and click any other items on desktop or when on internet.I confirm that the mouse works.

    Pressing the window flag yields nothing.

    I have restored to previous state-that is before running the Norton Un installation soft, and the START works but now INTERNET Explorer opens for a half a second then closes and the PPoe connection is ON.

    I have run the unistallation program and again the Start is not working.

  • Sharps s Nov 20, 2009

    mouse is working ,windows key not working

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> clicking on START has no response.

Have you tried a different mouse, just in case that the LEFT button on the mouse is malfunctioning?

Does pressing the "Windows-flag" key on your keyboard (between CTRL and ALT, on the left) cause the same effect as clicking the START button?

Start Internet Explorer.
Click Tools.
Click Internet Options.
Click Connections
Check that your PPoE entry is present and is set to "automatic".

Posted on Nov 19, 2009

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