Question about Dell XPS 420 PC Desktop

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After installing Vista Service Pack 2, my Bluetooth mouse, keyboard and printer no longer function. I used a USB mouse and keyboard to see if I could activate the Bluetooth devices again. I was unable to do this using the Microsoft article 96051 wich is suppsed to fix this. So, I restored the system to before the Service Pack 2 and all the Bluetooth devices again work. I do not understand why Service Pack 2 causes this problem and would like to find a solution.

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Try updating the device drivers for you bluetooth mouse and keyboard. I dont know what SP2 changed by way of bluetooth or input devices but, I do know it had a number of security updates. If you want to give it another try...maybe a resync of your bluetooth may help as well.

Posted on Nov 19, 2009

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2 Answers

How di make my mouse work


usb mouse or mouse bad ?

Look at the type of mouse you have.

To date, there are three types of mice: the USB mouse, the PS/2 mouse and the Bluetooth mouse.


USB mice connect with a USB adapter, which has a rectangular shape. Conversely, the PS/2 mouse uses a PS/2 adapter, which is round.


Finally, there's the Bluetooth mouse, which has no external adapters.

Plug the mouse into your machine.


Now, how you do this will depend on the mouse you're using.

With a USB mouse, simply plug your device into your laptop's USB adapter, which will also be rectangular in shape.


For PS/2 mice, you'll need to plug it into a PS/2 adapter. Plug your mouse into the PS/2 end then plug the other end into your laptop's USB adapter.

And for Bluetooth mice, no plugging is required.

Install the mouse drivers.


If your mouse is not plug-and-play, you're going to need to install its drivers. To do this, insert the CD or diskette that came with your device.

The installation should occur automatically.


Pair your mouse, if using a Bluetooth mouse.

At this stage, non-Bluetooth mice are ready to be used.


However, if you are installing a Bluetooth mouse, you must perform one additional step: pairing it to your machine.


To achieve this, use your laptop's touchpad and right-click on your Windows screen. Select the option "Pair Device." From there, follow the on-screen instructions to sync your mouse with yourcomputer.



Place your mouse onto a mouse pad. Before using your mouse, you need to place it onto a mouse pad.

This should be done for all types of mice, whether they are wireless or trackball.

Otherwise, movement will be difficult



mouse pad


Examine your mouse pad.

Dirt and grime can affect performance and slow down mouse sensitivity, if not shut it down altogether.


Make sure the surface of the track pad is clean and that there is nothing that has managed to get beneath it or around any trackball buttons that could affect the pressing and depressing of the component.


Check to see if your mouse pad has been turned off.

If the Fn (Function) button at the bottom left of the keyboard is pressed in conjunction with some other key on the keyboard it can result in the disabling of the mouse pad.


To enable your mouse pad on a Windows PC go to the Control Menu.

Under the Printers and Other Hardware option, click on Mouse.

Then, click on the tab on the top of the pop-up menu that says Device Settings.

The touch pad for your computer should come up as a selectable option. Click on it and you will see the option to enable your device, then click OK. If this does not work,


Check the manufacturer of your laptop (for example, Toshiba) and then navigate to their official website. Find an area for Software and Drivers, and move on to that area.


Enter your laptop number (check your documentation/manuals and/or the bottom of the computer) and look through the drivers that are presented as a result of this number input.


It could be that your mouse pad simply needs updated drivers. Find the driver that corresponds to your computer and mouse pad (for example, most Acer laptops use a Synaptics touch pad).


Then, click on download.

Once the drivers have downloaded, double click them to ensure they install, restart your laptop, and your mouse pad should be working again.


hope this helps




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1 Answer

How do i set up bluetooth connectivity


Hi,

If you have Windows XP with Service Pack 2 or 3 installed on the computer, then the computer has the Microsoft Bluetooth Protocol Stack. The Microsoft stack allows you to install an external Bluetooth adapter automatically. If the Bluetooth adapter supports the Microsoft stack but it does not install automatically, then you do not have the Microsoft stack on the computer.

>>Make sure that you have installed the HP All-in-One software on the computer.

>>Attach an HP Bluetooth adapter to the front USB port of the HP All-in-One.

>>If you are using an external Bluetooth adapter for the computer, make sure the computer is on and then attach the Bluetooth adapter to a USB port on the computer. If you have Windows XP with Service Pack 2 or 3 installed, the Bluetooth drivers are installed automatically. If you are prompted to select a Bluetooth profile, select HCRP.

>>
On the Windows taskbar, click Start , and then click Printers and Faxes .

>>Double-click the Add Printer icon.

>>Click Next , and then select A Bluetooth Printer .

>>Follow the onscreen instructions to finish the installation.

>>Print as you would to any printer.


Regards
Riztech.

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1 Answer

My Microsoft Bluetooth Mouse will not stay connected to my system


1. Go to Start->Run and type in "services.msc" and click OK
2. Find "Bluetooth Support Service" in the list of services and double click to open the properties window
3. Click on the "Log On" tab and select "Local System Account" for "Log on as:"
4. Click Apply and OK
5. Right click on "Bluetooth Support Service" and select stop then right click on "Bluetooth Support Service" again and select start
6. You may need to reconnect your bluetooth devices; everything should be working now.

Nov 18, 2009 | Microsoft IntelliMouse Explorer Bluetooth...

1 Answer

My dell bluetooth mouse stopped working. I replaced batteries, but does not work. I have studio laptop with built in bluetooth card


what OS are you running, is it vista? if so, I had same problem. the dell Tech had me uninstall service pack 2 and then the mouse would activate properly

Sep 29, 2009 | Dell U0636 Mouse

1 Answer

How to install on Dell computer


1. install your mouse bluetooth software which
comes along with the mouse.
2. if not you can change or install new usb
mouse.

thanks
ehsan (md_ehsan_1@yahoo.co.in)

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1 Answer

I cant use any flash drive on my pc


If you are using XP and don't have Service Pack 2 intalled then try to install Service Pack 2.

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1 Answer

Problem with KVM switch and Vista


Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.

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2 Answers

Dell bluetooth keyboard/mouse bundle


i just got the bluetooth keyboard and mouse but i dont know how to get them to work. can any body help?

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