Question about SanDisk Sansa m250 MP3 Player

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Wants me to "syncronize to continue music subscription"

I have downloaded 60 songs and now when I downloaded a new song from my subscription service and then to my m250, I get a message to "syncronize to continue music subscription". Nothing has changed. My subscription is still active. Please help.

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Re: wants me to "syncronize to continue music...

I have the same problem, I have tried updating the clock using rhapsody, it should work for 30 days before needing to sync. ANY IDEAS anybody. I have requested help from SANDISK.

Posted on Feb 22, 2008

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Had a subscription to rhaposdy, cancelled it and now the player will not play the music that was downloaded. because the subscription expired how do i get rid of this?

Audio files from music subscription services come in several formats - Mp3, WMA, AAC, and sometimes WAV. The Rhapsody trial is for a subscription level that gives you the songs in WMA format. They have a license system on them called DRM protection. That is the problem with services that give you WMA files - once your subscription has expired, you cannot use the songs anymore, no matter how much you paid for them.

Your solution is to subscribe to Rhapsody's Mp3 Only service - it is more expensive, but you can continue to use the songs after your subscription has expired. Rhapsody offers several subscriptions - the only one that will solve your problem is the Mp3 Only service. Cheaper alternatives are more risky (virus-prone), but they include Limewire, Frostwire, and Morpheus - beware: all 3 of these services offer songs in multiple file formats - make sure that the songs you download are in mp3 format. Some ISP's will cut off your internet service if you use Limewire.

-Tha Mp3 Doctor

Mar 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

NOt playing songs says(synchronize to continue your music subscri

If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Synchronize to continue your music subscription

I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:

  • " Are you sure the player is in MTP(plays for sure) mode when you transfer it? You can check by going to settings>usb mode on the player itself. I think it needs to be for you to use library files like that. " (This worked for me)
  • "are you copy and pasting the files? if so you will need to use WMP to sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
Hope this helps.

Nov 26, 2008 | MP3 & Digital Media Players

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E250 message "synchronize to continue your music subscription"

The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Synchronize to continue your music subscription

Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa won't play songs

When you see "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION" that means you need to sync your device again because you are using a subscription service like napster or yahoo music. Because you are using subscription songs you have to periodically sync your player with your computer so the subscription can confirm you are still a member

Dec 22, 2007 | SanDisk Sansa c200 MP3 Player

1 Answer

Sync music to continue listening...

first you must format the player using msc mode then after that retransfer the songs to the player. If you are receiving this message it means that the songs on the player have expired. This is normal if you download the songs off rhapsody, napster or any online music stores and if you have ripped songs iwht copy protect music on it if you ripped them using windows media player 10.

Dec 02, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Will eventually lose songs downloaded?

Okay, here's what i've encountered:  songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected.  once my trial period ended, i lost all the songs.  songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message.  its best to wait at least 24 hours).  good luck

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription

Do you have an account with Rhapsody? The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service. Best of Luck.

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't play music

Hi there. "Syncronize to continue your music subscription" is normally an indicator of the following causes, depending on the source and type of the music that you have on your M240: (1) If your music files came from a subscription music service provider (Napster,Yahoo, Rhapsody for example): This would mean that the licenses for these subscription songs need to be updated. They must be updated at least once every 30 days. You must use your subscription music service's software to resync the songs (the process varies depending on the service). Also, you would get that "sync" notice if you've cancelled your subscription. (2) If your music files were ripped from an audio CD: The best solution would be to once again "Rip" these audio CD files using Windows Media Player, version 10 or 11. Before ripping, ensure that the "Copy Protect Music" option is unchecked by going to Windows Media Player's "Tools", then "Options", then selecting the "Rip Music" tab. If all else fails, the best "last resort" would be by setting the M240 to MSC mode and formatting it in Windows Explorer or "Disk Management" I hope this proves useful. I know it's quite a bummer when you have a whole bunch of songs just sitting in your player with a "Sync" error.

Apr 18, 2007 | SanDisk Sansa m240 MP3 Player

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