Question about Canon C3380i Color Copier

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Only wants to print/copy on Legal paper

I think that one of the guys in the office messed up the settings....now the copier only wants to print/copy on legal paper - help! i have tried holding the 'reset' button but it doesnt work...

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Check that someone hasnt moved the paper size dial blue 1 in paper trays then do get device status in driver for printing my moneys on the dial been moved
:)

Posted on Nov 30, 2009

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We tried printing and copying with the setting set at LTR and LTR-R and we checked the paper tray and every time we make a copy or print it prints out the entire document perfectly centered across the...


It seems to me to be a problem of the Blue paper cassette size dial is set wrong. First see what the settings are from the display by pressing the paper select button. Most people have it set for the upper cassette to be LTR ( 8 1/2 X 11 inch paper - length running from front to rear in the cassette ) and the lower cassette to be LTR-R ( 8 1/2 X 11 inch ) or Legal ( paper length running left to right). Check to make sure the blue dial agrees with what's in the cassette. Try doing the testing by putting the paper on the glass first and closing the top. If this is correct and the problem is in the Documnet feeder then one of the raised flags may be broken or the sensor bad. The left one is for letter, the second one for LTR-R or legal and the third is for 11 X 17. The opening and closing fo the side guides also helps to determine paper size. Hope this helps you.

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Coping Copies of Legal Size


For either a Printer or Copier, the 1st thing is you have to use full-size LEGAL paper. If your copier won't accept this, then you cannot do it. It has to fit in the paper tray.


Second, use the setup menu of your copier and set paper to 8.5 by 14 or LEGAL size, for a Printer
goto Start, Settings, Printers and Networks and find your printer/copier, Right click it, select Properties, select General or Paper tab and look for Advanced Settings. There you will find Paper Size pull down. Change it to Legal, Click Apply, Click Close

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You just stated the problem yourself!!!!!!!!!!!!!!!!!!!!!

Are you using Letter or Legal?? then the tray need to be set to that particular size.

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