Question about Samsung SF-335T Plain Paper Inkjet Fax

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Our schools use documents with a bar code to fax into a system. Many of the faxes are showing with a white line or clear line vertically through the documents. How do they clean or remove the line

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Clean the scanner with a soft rag

Posted on Feb 26, 2010

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We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...


Make sure the **** glass is clean, use a micro fiber cloth to wipe the debris/old toner or white out off the glass. restart the fax machine. If it prints this black line from a copy and it is 2" wide after you have cleaned both the glass and the white reference bar, most likley the scanner itself has failed.

www.brother.ca for further assistance.

Jan 14, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

My copies show a vertical line down across the document.


  1. open the front cover
  2. look inside the fax you will find the scanner unit dirty
  3. umplug the machine from the power source
  4. clean softly with alcohol

Dec 06, 2010 | HP 640 Inkjet Fax Machine

1 Answer

Blank line down left side of outgoing fax or feeder copy


The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

Mar 11, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I have a black line showing up on my faxed documents. I have opened it up, changed the film and re- set it, but the problem persists. The machine is about 5 years old.


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 07, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Although I read the manual, I cannot figure out where or how to clean the scanner which I assume is where my problem is. I only get vertical lines when copying. Faxing is fine. Can you help?


Faxing is fine , when sending or receiving ?
any way I do not think you need to clean the scanner . if you can send a fax and other party can get the fax your scanner is ok . If not you need to replace the scanners light which is a glass looking bar close to your document feeder

Oct 25, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans


the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem

Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer

1 Answer

Dark vertical lines


You have to clean the scanner.Open the dock feeder area,and make sure the scanner glass is clean sometimes the glass look clean but just a smaal dot on the glass can cause a line.Clean also the white area above the scanner.The white area above the scanner help for shading operation of the mchine.Make sure you clean with a sullotion that can remove ink but not damage plastic.

Feb 18, 2009 | Brother FAX-8070P Plain Paper Laser

1 Answer

Vertical clear lines on the recieving end


My suggestion is if it only happens from that fax then there scanner has a problem.

Not familiar with that model but there are only two ways that i've seen.
1- scanner is located on the bottom side of the buttons. lift menu door, look inside there is a thin strip of glass clean, look on the top side there is a white plate, clean

2- open machine take out toner look on bottom of machine there is the thin glass of clean.

Dec 07, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

2 Answers

Clear Vertical lines


It sounds like you need a new cartridge. I am not familliare with that product, but I would strongly suspect the drum or toner cartridge. They may be all one.
Often those cartridges are very low on ink and do not display a message to that effect

Dec 04, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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