Question about HP Photosmart C5180 All-In-One InkJet Printer

1 Answer

HI WHEN I SCAN A PHOTO AND PRINT I GET PURPLE AND GREY LINES ACROSS THE PAGE

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 643 Answers

Hello, and welcome to Fixya!

Thank you for asking your question here.

Lets start with this procedure, and if it doesnt work, just reply to me and we will try a few more things.
Open HP Solution Center
(click Start , All Programs , HP , HP Solution Center).
make sure to select the correct printer tab for you printer in HP Solution Center .Click Settings .Click Print Settings .Click Printer Toolbox .

On the Device Services tab, click Calibrate Color

follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper. If this doesnt fix your issue, please respond by replying to this post!

Posted on Nov 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Black lines on print, new printer


Go to the settings on your computer hit properties and do an alignment, sometimes if you take out the ink cartridge and put it back in it will say do you want to do an alighment, then after the page prints you have to scan it, then pick which one looks the best

Jan 28, 2014 | Canon PIXMA PRO-10 Professional Photo...

1 Answer

Epson xp-300 less then 6 months old. I ran out of black ink so i replaced it with genuine epson cartridge now it prints a purple hue across the entire page when doing a copy but printing from computer its...


When you say copy, I assume you mean scan copy. Check your scan settings. Change it to DPI of 75 and monochrome. See if the purple is present. Also make sure the contrast is set to default.
What I dislike is sometimes manufacturers use color ink when you want to print black. It causes you to replace your color more often. To me it is dishonest. Anyway, try the scan settings.

Nov 16, 2013 | Office Equipment & Supplies

1 Answer

Lines across print


could be dust. try blowing the printer out and clean the thermal print head

Jan 16, 2013 | Mitsubishi Electric CP-3800DW Digital...

1 Answer

Hi, my Epson 2100 is printing with faint lines at regular intervals right across the page. I've done various alignment tests and cleaning tests but can't seem to clear the lines. Any advice much...


Are your alignment tests show good results? If they are, try head cleaning 3 consecutive times without printing nozzle checks. After 3 head cleanings do the nozzle check. If problem persists try printing at BEST PHOTO or whatever is the slowest print setting for your printer. Good luck!

Jan 14, 2010 | Epson Stylus Photo 2100 InkJet Printer

1 Answer

Bold lines on Fax and Scan


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below: 
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.  2. Select "Clean and Fix Horizontal streaks."  Click on "Print". This will produce a printed page. 
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps. 
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below: 
1. Please open the "Solution center" again and go to the "Maintenance" Tab.  2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.  3. Get a damp paper towel.  4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.  5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.  6. Next dab the cartridge on the towel to make sure that the ink is flowing.  7. Snap the cartridges back into the printer.  8. On your computer, select "Old Cartridge install."  9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

May 26, 2009 | Lexmark X7550 InkJet Printer

1 Answer

Faint grey lines Every 1/3rd of a printed page


This is the test to determine toner or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge or cleaning roller but NOT the fuser.
If the page is clean the problem is most likely the fuser.

Oct 22, 2008 | Lexmark Optra S 1855 Laser Printer

1 Answer

Canon MP970 Streaks!


the colered pictures may be illegal to print like school pictures if you scan and then print them they will have a line threw them.

Sep 04, 2008 | Canon MP970 Photo All-In-One InkJet...

2 Answers

Epson Photo R265 Lines every 2.5 cm


check if those lines matches the positions of the rollers inside the printer - you can see some of them by opening the cover

Dec 24, 2007 | Epson Stylus Photo R340 InkJet Printer

1 Answer

Color print lines


try to replace with colour catridge bye

Sep 24, 2007 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Horizontal lines


do a nozzle check, or printer utility check on the printer and see if this helps.

Jun 08, 2007 | Canon PIXMA IP5200 InkJet Photo Printer

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...