Question about HP DeskJet 5550 InkJet Printer

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Hp 5440 not printing, changed ribbon and now getting flashing arrow key. Restarted, took ribbon out and put back in....usually it works.

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Step 1
Inspect the paper trays to make sure they are not overloaded. To determine if this is the problem, do a test print with only one piece of paper loaded in the paper tray. (If this turns out to be the problem, keep the paper tray half-full in the future.)
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Step 2
Check that the type of paper being used falls within the printer manufacturer's recommendations. For example, paper designed for ink-jet printers doesn't necessarily work well in laser printers. High-quality, bonded paper will cause paper jams in some printers; look for bonded paper that is "laser and ink-jet compatible."
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Step 3
If someone has recently printed labels on this printer, check to see if a label has come unglued from a sheet and become stuck inside the printer.
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Step 4
Check the gears and rollers for stuck shreds of torn paper from previous jams. Turn off the printer before you attempt to remove the bits of paper.
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Step 5
If you have a laser printer, inspect the printer's paper rollers. They should be smooth but not shiny. Rollers that are cracked or glazed are a frequent cause of paper jams and should be replaced by a technician.
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Step 6
If you have a laser printer, try cleaning the printer's paper rollers with a lint-free cloth and isopropyl alcohol (available at electronics shops or drugstores).
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Step 7
Try changing the toner or ink cartridge.
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Step 8
If you hear a clinking sound during printing, your printer probably has a broken gear and needs to be serviced by a technician.

Posted on Nov 19, 2009

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