Question about LG CHOCOLATE VX8500 Cellular Phone

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Mobile phone still under warranty

I purchased a LG mobile phone on the 20th August 2007. It is now in for its 3rd repair. I seem to be getting no where with the phone shop it was purchased from. I think the phone it self is just faulty. What are my options now?

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Re: Mobile phone still under warranty

If you purchased the phone from Verizon they have a third time and your out clause. If the phone isn't right by the third repair you can request a new phone. I worked for them for 5 years myself so i know it can be done.Sometimes you may have to speak with a manager but its your money and they should stand by the warranty for you.
Good luck!

Posted on Jan 11, 2008

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try to turn it off and then turn it on again.

if it does not respond the best thing to do is check if your purchased mobile is under warranty.

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Below is the link of LG, you can check which service center is near your place.

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What is the default bluetooth passcode of lg kp500?

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But if you bought from authorized dealer, it should come with product warranty and you can claim for phone replacement.

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My phones toutch screen not working properly

First Step is that please get your mobile screen calibrated by acessing te mobile calibration option in your phone settings
Second step if still the problem exists then please check that if your phone is under warranty then get the screen repaired from the nearest LG customer care & if the mobile warranty is expired then if feseable then get it repaired from a reliable source but as far as my recomendation goes please go for genuine parts and proper source

Hope it helps

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I have nokia 5800 mobile phone i bought it in december 2009 but on 19 th august in rain fall water enter in my mobile phone. i continue using my phone the battery become very heat and now phone is dead the...

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Try this:
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For better battery performance purchase a new battery.

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Hello dear, i want to load mobile office and mobile windows platform in my LG's GS500v mobile phone. pl guide me. nikhil

Dear LG PC suite will release by August , then You will download Window themes for LG handsets and install via PC Suite via USB cable from your computer.

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Screen is damged can it be repaired& how much wil it cost

That's so unfortunate! And because the damage is external and caused by what could be termed as 'improper usage', you will probably have to foot the cost for repairs yourself because warranty likely won't cover it.

Repairing screens, on research, seems to be a tricky business due to the layers they're made up of. I don't know specifically where you could get the repair done, but I suspect an entire touch screen replacement would be necessary. I goggled it and, I assume because the phone is new, there aren't currently many replacement parts available (I can't even find a replacement stylus for the Cookie yet, though they're available for other LG mobile phones).

Ultimately, I am answering because I am hopeful for you that your son may have merely dented the protection film that comes fitted on the phone. I scared myself thinking I had scratched the screen within moments of first using it before I realized it had a virtually invisible plastic film over it, which, due to my accident prone nature, I have kept on! Between the options of putting up with the finger-smudges that the covering attracts or potential permanent scratches - fingerprints are the lesser evil!

Alas! :o( If the screen is indeed ruined, have you considered asking for advice at the shop where you purchased the phone? They should be able to refer you to a mobile phone repair specialist. And you could check with them whether or not the damages are covered by the year-long warranty LG offers. Or you could wait and try to purchase a new screen when people start hocking them on Ebay...

All the best! Source(s):

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Screen shows series of lines when switched on. Also shows a crack-like symbol but phone has never been dropped

Hi there,

This happened to me a few weeks ago, I returned the phone to shop I purchased it from and they informed me that to much pressure was applied to the phone when in my pocket and is a re-current problem with this model of phone, they will not send this mobile to LG for repair as they do not fix phones with this problem.

Your best bet is to take it to a smaller local mobile repair shop, in my area they take about £40 pound, however shop around and see if you can get it cheaper or alternativley if you have mobile phone insurance the shop you purchased it from should replace it FOC.

Needless to say I will never purchase another LG touchscreen phone again and will be looking for a new one at christmas time.

Good Luck...

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