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I have a lucent partner 18d phone system, 3 lines 308EC module R3.0 Phone says "Replace sysbat w/ power on Incoming calls - the phone rings once and goes right to a message that says this call cannot be completed at this time

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Get yourself 2 alkaline AA batteries, keep the power on, and look for the door on the lower part of the face on the ACS processor module. Pop the cover and replace the batteries.

There is no such recording in the ACS. Did someone set call forwarding off-premise on one of the phones? Try dialing each working extension from inside and see which one has remote call forwarding set. When you find it, or you can just do it to every phone, press FEATURE 11 on that phone and dial its extension twice.

This can be disabled in programming by setting option #322. A system manual works for exact instructions.

Carl

Posted on Nov 19, 2009

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How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

2 Answers

Hello.. We have the parter-18D phone system. one of the phone rings when there is an incoming call, but it shouldn't, since this is not the main phone Ext 10. How can I program this phone to ring only...


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.

Press feature "00" to logout

May 06, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Partner-18D (lucent avaya phone)on the display it


Get yourself 2 alkaline AA batteries, keep the power on, and look for the door on the lower part of the face on the ACS processor module. Pop the cover and replace the batteries.

Carl

Nov 20, 2009 | Avaya 700340193 Corded Phone

1 Answer

Lucent Partner 34D phone system with 18D extensions


That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Sep 25, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Ayaya Lucent Partner 18D Cordless call waiting.


The cordless will not work that way. If you hit flash, that will put calls on hold, etc....

The only thing you can do is have the flash button on the 18D itself.

Aug 28, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Lost power and need to reprogram lucent 18D.


Call in a vendor. Your system has lost all programming. Voicemail is goofed up to a point.....

The entire system needs to be reporgrammed.

Jan 07, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Incoming calls to office cause all phones to ring in classrooms


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.


Press feature "00" to logout
Hope that helps

Dec 02, 2008 | Lucent PARTNER18 Corded Phone

2 Answers

Change te number of rings


I need to change how many rings it takes my system to answer . It is set for attendant , I need it to answer after 5 rings . I need this changed because I now have a answering service that is set up though my phone provider verizon to call forward after 4 rings Lucent partner 18d

Jul 18, 2008 | Lucent PARTNER18 Corded Phone

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