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Is saying clear paper jam when no paper is jammed , i have tried switching everything off and back on but still comes back, have checked all around for jammed paper but cant find!

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Try this:

Unplug the printer from the wall and wait for about 5 minutes before plugging back in. This may be sufficient to cause a "hard" reset of the unit (turning the unit off and back on from the front panel switch is a "soft" reset as the circuit boards still have power to them.)

If that does not work, unplug again and look closely in the printer's paper path. There may be a small shred of paper hung that is blocking a sensor unit.

Posted on Nov 19, 2009

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Hi. This could be sendor is failing or there is a jammed paper on you printer.

How to removed jammed paper

1.Unplug all cables (USB and power)
2.Turn around the printer
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Unplug everything from the back and then remove the four screws from the back panel. Pull the panel out but watch that the on/off switch doesn't hang the cover up.Once off, I removed the screw from the mount holding the right end of the sensor stick while holding the mount in place with my finger. When the screw is out, lift the mount up and carefully slide it off of the stick. Carefully rotate the spring, topside away until the left side of the spring catches the sensor piece. Now rotate the other end of the spring once more around the stick and while holding it at the top of the stick (12 o'clock) slide the mount back on. With the mount in place, release the spring and it will come to rest on the mount. Refasten the mount and check for light tension on the sensor. If it pushes forward when you release it, you're good to go. Refasten the back panel, attach all wires and enjoy.

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