Question about LG Audio Players & Recorders

3 Answers

I have a brand new LG Blu ray soundbar HLB54S and cant get the remote (bluetooth)woofer to work. I have tried the fix in the manual, (press unit stop button simultaneous with remote mute button and unplug woofer from power supply, then plug back in and power up) without success. Any ideas will be appreciated Rob

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  • robd722 Nov 20, 2009

    Thanks for the info, I have arranged to take the whole system back to the retailer for testing.

  • robd722 Nov 20, 2009

    Many thanks for the advice, will let you know how I get on.



    Appreciate your time and assistance.



    Regards



    Rob

  • robd722 Nov 21, 2009

    Thanks,



    The problem has been fixed, it was basically a translation problem in the user manual.



    In the manual it stated:


    1. press the stop (little square) key on the soundbar

    2. then the mute button on the remote,

    3. soundbar display should read "remate"

    4. then power down

    5. & unplug the woofer

    6. pug in the woofer and power up



    The fix is


    1. switch everything off,

    2. unplug the woofer.

    3. Start the soundbar,

    4. when soundbar on

    5. press the stop (little square key) on the soundbar

    6. simultaneously press mute button on remote

    7. soundbar display should read "remate"

    8. plug in woofer and power up

    9. little blue light on woofer should now illuminate indicating communicating with soundbar.



    Cheers



    Rob

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Thanks, The problem has been fixed, it was basically a translation problem in the user manual. In the manual it stated: press the stop (little square) key on the soundbar then the mute button on the remote, soundbar display should read "remate" then power down & unplug the woofer pug in the woofer and power up The fix is switch everything off, unplug the woofer. Start the soundbar, when soundbar on press the stop (little square key) on the soundbar simultaneously press mute button on remote soundbar display should read "remate" plug in woofer and power up little blue light on woofer should now illuminate indicating communicating with soundbar. Cheers Rob ============================================== Thank you so much Rob, its great info and will save time in future. Thanks again.

Posted on Nov 21, 2009

  • Shahid Electronics
    Shahid Electronics Apr 26, 2010

    Thank you.



  • Cees de Hommel
    Cees de Hommel Aug 26, 2016

    I followed the abovementioned procedure, but in my case the woofer blue light blinks for several seconds and then turns red. No sound!!
    Cees

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  • 232 Answers

Is it paired with the main unit? That would usually be the problem. There will be a pairing procedure like press a hidden button on the woofer, then put the player in search bluetooth devices mode till they connect.

Posted on Nov 20, 2009

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Hello, and welcome to Fixya..

The setup process should be relatively simple, and it sounds like you have went through the correct troubleshooting processes..

Im assuming youve tried the fix several times, with no success.

The only other thing that could be hindering the subwoofer from syncing up via its bluetooth connection, is possibly too many other bluetooth devices transmitting in the same room..

If you have a cellphone, or headset bluetooth device in the same room, shut them off when trying to hook up the subwoofer.

This is only an outside shot however, most likely the subwoofers bluetooth transmitter is faulty.

If you have never once been able to get it to work out of the box, then more then likely that is the case.

You should contact the retailer you got it from and turn it in, or else, You can contact LG directly.

http://www.lge.com/uk/tv-audio-video/home-cinema/LG-HLB54S.jsp

Thank you for using fixya, and if you have any more questions, please feel free to ask!

Posted on Nov 19, 2009

  • Tre Elkins Nov 20, 2009

    Ok, thats probably the best idea..

    When they test it, if its done in front of you, make sure they dont try and hook the subwoofer up to a different bluetooth transmitter..

    If it works great, but it will need to work with the blue tooth transmitter they are sending you home with..

    Im assuming that none of the trouble shooting you tried helped out any?

    If you have any other issues after you turn the device in let me know, and we may need to work on reducing the signal interference.





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