Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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With full, new cartridge, test print only shows 6-10 dots. Cleaning repeatedly does not fix.

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Try powerful cleaning:
Press menu, then start black copy, then four times arrow-up quickly after another.Machine will be in maintenance mode
(all lights will flash).
Press 7-6-4 and OK (or start-black-copy).
When finished press 7-6-3 then start black copy,
printer will do a power purge.
Leave maintenance mode by pressing 9-9.
If this not help better think about new printer, because cost of repairing this one is profitable.

Posted on Nov 19, 2009

Testimonial: "Had to run this procedure about 5 times but it finally solved my problem. I can't thank you enough!"

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Well, this is a common problem with people who purchase Brother printers, but do not always use Brother Ink Cartridges. Brother has a cleaning agent in the print cartridge and the compatibles do not.

"If you have a lack of one (or more) color do the following:

Make sure all carts are full, placed well and are secured. Insert a new ORIGINAL BROTHER CART for the one that shows no color.

Press menu then start bk-copy then four times arrow up quick after another. machine will switch into maintenance mode and all lights will flash. Press 7 then 6 then 4 then start bk-copy. machine will initialize the carts and refresh ink within tubes and print head. After that it does some power cleaning. When finished press 7 then 6 then 3 then start bk-copy. machine will run a power purge. when finished press 9 then 9 to leave the maintenance mode. do run a quality test print.

This should clean the lines out and clear up your issue.

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1 Answer

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Hello,

If you are missing dots it is due to the print head not the cartridge.
Try doing a self cleaning a few times (max of 5) by pressing "ink" and select "cleaning"

If after 5 cleanings there's still a problem, you may need to have the printer serviced or replaced.
Since you're still getting most of your dots though, I think the cleanings should clear it out.

Thanks,

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