Question about Canon FAX-L1000 Plain Paper Laser

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Whats the scan platform

Can't send a fax it keeps saying to check the scan platform

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  • Canon Master
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Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed roller...al this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps

Posted on Nov 19, 2009

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Canon L120 - What does this error message mean?


Check Scan Platform, means:
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I have a faxphone l120 every time i try to send a fax is say tx cancelled and goes to check scan platform i need instructions that are dumby proof


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Push it up back, and should work.

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I had the same problem and called canon helpline.

They said to unplug the machine from the mains, then take out the plastic guard where the paper tray is fitted. There is a lever just above the paper tray. Make sure that it is pressed up completely. Then reconnect to mains.

I tried it and it worked.

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Caution check scan platform


you need to check the scanning platform that is above the paper tray. it may be loose. you will have to close it properly and hopefully it will start working.

regards,
kumar

Oct 15, 2007 | Canon FAX L-120 Plain Paper Laser

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