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103 service ITU ERROR - Lexmark C760 Laser Printer

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Lexmark basically has said that if this error doesnt clear by powering off the machine and powering it back on again then it will need to have a service call. this error means there is a problem with the itu belt assembly.below is what they say. the steps were to pwoer it off and back on again using a grounded wall socket

This error normally requires a service call. However, certain rare occurrences, such as a stray static discharge in the vicinity of the printer or a power fluctuation, can cause a false 103 ITU error message to appear. In these cases, the error is only temporary and can be easily resolved without service. Follow the steps in the table.
Step Action 1
Power the printer off, wait ten seconds, and then power the printer back on.
Did the error message return?
Yes: Continue to step 2
No:
Print a test page. If the page prints, the printer is functioning correctly. 2
If possible, connect the printer's power cord directly into a grounded wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages.
Did the error message return?
Yes: Continue to Contacting Lexmark below.
No: Print a test page. If the page prints, the printer is functioning correctly.

Posted on Nov 22, 2009

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  • 32 Answers

SOURCE: 100 ITU error

Have you recently replaced the ITU? If it is saying ITU Maintenance, then the kit needs to be replaced. If you have already purchased and installed a kit, the reason this error is coming up is because the second transfer roll (small roller under the ITU) is not installed properly. Otherwise, you should purchase and install a new ITU maintenance kit.

Posted on Jul 24, 2009

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From the Lemark Service manual

A 100.01 ITU error indicates that the printer did not detect the ITU belt home sensor. Before proceeding with this

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