Question about Toshiba Satellite Pro L300 Notebook

2 Answers

I got a virus, removed it with anti virus and malware removal tools. When I tried to defrag would stop at 14% saying it was done, but still many fragments. Screen went blank, restarted but cannot get past the "start windows normally" options page. Selected every option including safe modes, but when Windows loading bar starts, computer blue screens for a sec and restarts. Tried pressing 0 (zero) key while starting, but do not get the recovery screen option. Toshiba satellite laptop with Windows XP.

Posted by on

  • miyocean Nov 19, 2009

    I cannot start normally, previously or in safe mode. It blue screens for a split second after I choose an option then restarts and does it again in a loop. I tried pressing the 0(zero) key, but nothing happens except asks for my password. Also I do not have an install or recovery disk.

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2 Answers

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  • 691 Answers

Hello

Thank you for using
FixYa for your problem


Have you done a repair with the XP discs

Also there is a disc called techey tool kit, in this there is a HDregeneration program, run this to scan and repair the HD


Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Posted on Nov 19, 2009

Testimonial: "Thank you very much. Your answer was the most helpful of all. I appreciate your time and very useful advice."

  • Richard  Scott
    Richard Scott Nov 19, 2009

    Hello

    Thank you for using
    FixYa for your problem

    Thereis a disc called Hirens boot disc, in this there is a HDregeneration program, run this to scan and repair the HD


    Please rate our solutions and if you still have problems please call back for more ideas to help you

    Thanks
    Richard Scott
    Technical Support
    New Zealan

  • Richard  Scott
    Richard Scott Nov 21, 2009

    Hi



    You are using another computer to see this anaswer so use this to download the Hirens boot disc and burn to cd



    Use this disc to repair the Harddrive and then reboot the computer



    Else take it into a computer service place and they will be able to repair the HD for you


    Good luck

    Richard

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  • Master
  • 1,183 Answers

Hi,
Restart your computer in safe,and then run the diskdefragmentation. There could be certain startup programs that can cause the defragmentation to stall in the normal mode.

Thanks for using Fixya
Proton

Posted on Nov 19, 2009

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    Document on how to configure ClamWin
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    Wont defrag


    sounds like you have either a virus or malware affecting your PC - first run scandisk to make sure there are no physical problems with the disk - then download an anti-malware package like spybot S&D - this is free and you may be surprised what it finds on your system!
    once this is done try defragging again -alternatively - convert your HD to NTFS and this will not only speed it up but reduce the need to defrag dramatically

    hope this helps 8)

    Dec 07, 2008 | Sony VAIO VGN-N250N/B Notebook

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