Question about Vtech i5871 Cordless Phone

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Increasing issues with this unit

It appears the battery basically was underdesigned and lasts only around one year and a day (warranty is 12 months). Eventually the handset will die as it cannot maintain power long enough to connect to the base, let alone use it to have conversations. VTech is aware they've got a lemon on their hand but are afraid to face the issue head on and hide behind their warranty story. I have a system with 8 handsets and am now faced having to replace these every 12 months at a cost of $15 per battery. The alternative is throwing away a $700+ investment in this supposedly flawless state-of-the-art phone system. Go to their website and you'll see that the only model where batteries are promimently featured on the product page is this very one. Doesn't take much brains to figure out why......

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  • Bergworld May 28, 2008

    Same deal.  Searching for base.  Add me to the list ...

  • angelwheel Apr 04, 2009

    searching for base...this is my second complete set of 5 phones they replaced them the first time they stopped working in the same amount of time and they will not do ANYTHING about it...way too much money invested for this type of problem..



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Me too, luckily have only one phone and sells them for $10+shipping. It solves the problem, but at a price.

Posted on Jan 31, 2009


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Describe Sir I already bought a new TOYOTA TUNDRA from united state of America from camelback Toyota scion 1333 east camelback *phoenix, AZ 85014 ( and shipped it to STATE OF QATAR....

I haven't any reason to disbelieve the Qatar agent when he or she says that that any car purchased outside of the Qatar will not be under warranty. GMC is not the same as Toyota, I guess.

The Toyota Tundra is an excellent vehicle, and I'm sure that if you do the regular service on it then it will last a long time. However, there's the issue of whether it's under warranty in case anything goes wrong with it.

I guess it's one of those things that one might encounter in international business with warranties and such.

I never thought about that issue as being an issue, but apparently that's what they told you.
COVERAGES Every Toyota Car, Truck and SUV is built to exceptional standards. And that's not idle boasting. We back it up with these Limited Warranty Coverages: Basic 36 months/36,000 miles (whichever comes first) (all components other than normal wear and maintenance items). Powertrain 60 months/60,000 miles (whichever comes first) (engine, transmission/transaxle, front-wheel drive, rear-wheel drive, seatbelts and airbags). Rust-Through 60 months/unlimited miles (corrosion perforation of sheet metal). Emissions Coverages vary under Federal and California regulations. Refer to applicable Owner's Warranty Information booklet for details. Accessories For accessories purchased at time of the new vehicle purchase, the Toyota Accessory Warranty coverage is in effect for 36 months or 36,000 miles (whichever comes first) from the vehicle's in-service date, which is the same coverage as the Basic coverage of the Toyota New Vehicle Limited Warranty.

For dealer-installed accessories purchased after the new vehicle purchase, the coverage is 12 months or 12,000 miles (whichever comes first) from the date the accessory was installed on the vehicle, or the remainder of the above 36 months or 36,000 miles Basic coverage from the vehicle's in-service date, whichever provides greater coverage, with the exception of car covers. Car covers are warranted for 12 months from the date of purchase and do not assume any coverage under the Toyota New Vehicle Limited Warranty.

For customer (non-dealer)-installed accessories purchased after the new vehicle purchase, the coverage is 12 months or 12,000 miles (whichever comes first), from the purchase date of the accessory.

You may be eligible for transportation assistance if it's necessary that your vehicle be kept overnight for repairs covered under warranty. Please see your authorized Toyota dealership for further details. Hybrid-Related Component Coverage Hybrid-related components for hybrid vehicles are covered for 8 years/100,000 miles. The HV battery may have longer coverage under emissions warranty. Refer to applicable Owner's Warranty Information booklet for details. For complete details about Toyota's warranties, please refer to the applicable Owner's Warranty Information booklet or see your Toyota dealer. ---
The above warranties are just 'limited' warranties which may not be honored internationally, especially when the dealer in Qatar tells you that they will not honor it.

The end of the above tells you to see your Toyota dealer and that's what you did. Maybe you could argue your case with a district or regional manager, but I think that it probably will be difficult to find free service in your country.

That means that you will have to pay for any service that your vehicle requires, rather than getting it free or covered under the 'limited' warranty.

I wish you luck, however, in obtaining warranty service for your Toyota vehicle, over there.

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I have two handsets, one of them recently starting dropping the connection to the base quite regularly [even if it was just inches away], and I ended-up in the same situation after unregistering the phone.

In my case, I was able to remove the battery from the phone [as you did] but also unplug the power on the base unit for several seconds. After restoring power to both, I was able to re-register the handset and it appears to be working more reliably now.

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