Question about Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive

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Ext 500G Fantom HD turns on but won't boot up.

Ext 500G Fantom Drives HD turns on but won't fully boot up. Clicking noise from the drive like it's trying to start up every second or so. The blue light doesn't come on any more. What's the problem? Can I fix it?

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  • afcook Nov 23, 2009

    I've had the hard drive for about 2 years with no problems. There doesn't seem to be anything wrong with the power supply, computer, or computer port. Yes it's USB 2.0. The clicking sound indicated to me that the hard drive isn't spinning properly inside its casing. Power is getting to the device, but the drive won't fully "boot up" or run.

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Hello,

First of all make sure that the USB port that you are using to connect it to your PC is a USB 2.0 port, and not USB 1.0.

Also if it came with an external power, connect it to the external power before putting on your PC.

This is because the voltage supplied by USB 1.0 is lower than that of USB 2.0 and therefore might not be enough to power up your USB Drive.

After making sure about this, power up your system, and plug the flash drive, then Right-Click on my computer icon, select manage, then go to Disk Management Option.

On the Disk management option Page you should see ALL the drives installed on your system, including the hidden ones, so what you will just do is, try and locate the one representing your flash drive, and right click on it. then select "Change Drive letter and Paths", and give the drive any new, unique letter (i.e alphabet) different from the ones already on your system, and click on OK.

This should make your Hard Drive to be detected automatically.

Kindly keep me posted about the problem

Hope this helps you out.

Goodluck!

Posted on Nov 19, 2009

  • Dammy Ezekiel
    Dammy Ezekiel Nov 23, 2009

    Hello,
    From what I can deduce here, it seems that you the hard drive probably has a bad sector on it.

    That clicking sound that you are hearing from the Hard Drive is coming from the read/write head inside the hard drive.

    In this case, what I would advise you to do is, unscrew the hard drive case and remove the Hard disk from the case, connect it directly to a system, not externally or through USB this time around, then get a software called NTFS DOS Professional. It is a software that works like magic when it comes to hard drive repairs.

    If you know any other hard drive utility, apart from this, you can also use it. I just recommend this personally because that is what I use.

    Insert it into your PC, start up your CD-ROM and let your system boot from CD-ROM.

    It works through DOS, and it should be able to help you with it.

    If this does not solve the problem, then I'm afraid you might need to replace the hard drive.

    And if it repairs it, I would suggest that you just retrieve all your valuable files from it and don't fully rely on the hard drive again because of the hardware error it has developed. Just keep using it as a second.

    Good luck.


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