Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)
The username is "admin," and the password will be "motorola." These are the [case sensative] default settings. If it doesn't work, you may have changed them yourself and not remember, or your internet installer may have done it for you when they set-up your internet connection [I know the guy who came to my apartment tried to do that to mine]. In either event, if you don't remember what your settings are, just reset your modem. This will restore ALL factory defaults on the modem.
To reset your modem, just look at the back. An inch or so above the Ethenet jack is a tiny pinhole. To reset your modem, you need to stick something in there [A mechanical pencil will work,or a paperclip], and hold it for a full 30-seconds. All lights will go out, and then slowly all come back on, but keep on holding - do not let go until a full 30 seconds are up. After 30sec, let go - the lights will all go out again, and then slowly return. The modem is now restored to its factory defaults, so open up a browser page, access the modem [192.168.0.1] and try the default login ID & password. Good luck.
This is the address for the User Guide, if you need extra help :
Posted on Jan 19, 2008
Call your isp and they wilkl help you and if you go to there office they will give you a disk
Posted on Jan 11, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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