Hi,
firstly u chekck ur system has been added with print server and following rights are given for ur system or not??if not than add your system with print server in security opetion.if you have a access than check printer side,may be printer off or some other issue like over que issue.
Thanks,
If your printer is in good condition then the problem is in you computer try to reformat your laptop and install all new programs especially your printer driver.just do backup your files
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