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I have a canon IR330 and it consistently misprints a horizontal (for regular 8.5x11 paper) swath about three inches wide. The quick fix for this is if I shake the toner canister (beside the drum) then it subsides for about 100 pages, but then it gradually (within 10 pages or so) goes from faint to not at all along that swath. The drum is almost new and there is no visible damage. As I run a publishing business, I cannot have my machine malfunctioning every 100 pages. Thanks,

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Hi, I'm thinking you toner is low, and shaking it is just scraping the edges, I suggest replacing toner, are you using genuine toner?

The other things that cause faintness would not go away via a toner shake with the only possibility's that I can imagine, beside incorrect, non makers or low toner is the developer unit not turning correctly or something a miss with the toner hopper, another thing you could try is to cleaan or replace the primary charge roller....but before I go any deeper, please confirm you have tried another "Canon" toner and have the same result.



Cheers from Oz
Steve

Posted on Nov 19, 2009

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