Home | Sony | Playstation 3 (PS3) Console | DISC ERROR READ
Sony Playstation 3  Console
Problem for Sony Playstation 3 (PS3) Console

DISC ERROR READ




By SUGARLASSES on Jan 11, 2008

" "
PS3 DISC ERROR

Clarification Request

Posted by havard01 on Mar 03, 2009

PS3 is The amazing device by sony but it has some common problems like unreadable disc, disc read error etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Posted by gogetemgoget on Oct 04, 2008

my disc is not loading up for my ps3

Same Problem

May 12, 2009

-   wont load discs
-   Guest

Apr 30, 2009

-   Hi, your posts were from last year but it finally caugth up with me in France, I just have a couple of games but lots of Blu-ray Discs and my PS3 doesn't read some of the oldest 1 or 2 years old… I'll try to reset to default settings and unplug it but I'm not expecting miracles, if it works thank you "guest" from 2008 ! PS: sony sucks. -   Guest

Apr 25, 2009

-   after a few months of buying my PS3 and playing on CoD5 - World At War, it froze in the middle of an online game :'(
and now cant read any discs atall.

im sure i read somehwere that there was a problem with the 40G PS3'S

if so im sure its the disc read error.

anyway im not sure if i can still use my warranty as i payed for it with cash and dont have the reciept, i still have the barcode on the box and also i have a bank statement to say i took out £300 on 16th May 2008 to buy my PS3.

am i still able to use the warranty???-   Guest

Apr 23, 2009

-   my ps3 stopped working while playing CoD WAW and i have no warranty i tried every game i have and they wont load i tried them on my friends ps3 yesterday and they worked fine im about to call sony so they can fix it
but **** xbox anyways
-   Guest

Apr 17, 2009

-   When I put any games in, it freezes on me and the screen goes blank for a while and I have to switch it off at the back. When the screen goes blank, I tried holding the PS button on my controller and it comes up with the menu, so it must be something wrong with the disk driver? I thought it was the lens, but I've tried Dr Games Blu-ray lens cleaner, and that didn't work. I know for sure my guarantee is over...god damn...I can't live without my ps3. -   NoodleGirl

Best Solution

posted on May 20, 2008
Very Helpful)

nitrous616

Rank: Apprentice 
Rating: 100%, 1 votes
i have the same problem,after getting the new maps for cod4 it started it.... i found that if you put in the disc before the playstation is loaded up to the xmb it usually works but i dont really know...
Was this helpful?
Yes
No
1 person thought this was helpful

Solution #2

posted on Aug 04, 2009
Somewhat Helpful)

psthree

Rank: Master 
Rating: 76%, 61 votes
Try this link . . . www.sony.com/playstation3

To find your best solution.


19
Was this helpful?
Yes
No

Solution #3

posted on Jun 26, 2009
Somewhat Helpful)

clwilli

Rank: Apprentice 
Rating: 75%, 1 votes
what do you do when the ps3 will not read ps3 games but will everything eles.
Was this helpful?
Yes
No

Solution #4

posted on Nov 07, 2008
Not Rated)

sonyguide

Rank: Apprentice 
Rating: 100%, 1 votes
So the only way to fix it is to open you're ps3 to the scanner which is highleted when opened and clean off {dust} the reastablish.If still not working properly contact me a jumbolips888@aol.com
Was this helpful?
Yes
No

Solution #5

posted on Oct 29, 2008
Not Rated)

hvpeyton3

Rank: Apprentice 
Rating: 0%, 0 votes
This makes 3rd PS3 i've had in a little over a year! All end up not reading discs and i have to send it back for them to replace it!
Was this helpful?
Yes
No

Solution #6

posted on Sep 30, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
to reset the ps3 go to settings down to system settings and go down and it should say reset system not sure if it works though

Solution #7

posted on Aug 10, 2008
Not Rated)

darthcabby

Rank: Apprentice 
Rating: 0%, 0 votes
I've been looking into the problem after it happened to me as well, and almost everyone reports having this problem after the new firmware update. Something in the new update screws up the blu ray decoder and driver, The only solution I can hold up to fix it would be to format your hard drive, but unfortunately you'll lost all your information unless you try to back it up on a flash drive. You will get the new firmware automatically again, but you will be able to play for the time being. Hopefully a new firmware will be released resolving this issue soon
Was this helpful?
Yes
No

Solution #8

posted on Apr 06, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Reset your PS3 to default settings, turn off your PS3, unplug your PS3, reboot and see what that does. I had the issue with 30 Days of Night BD. Half way through the disk it stopped, I went back to menue and restarted and got the disk error. After that all movies had disk errors. So I then did as I mentioned above and re-adjusted my settings. My 30 Days disk is bad, but all the other movies work again and games are no problem. Hope this works for you too. PS3 is still much more reliable than Xbox 360 ever was. I loved that system but went through 3 of them. Freaking horrible.

Solution #9

posted on Apr 02, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
i've had the same issue since i installed 2.20, and then tried to play nba live 08, at first it came up with an error in game, so i quit ant then when i tried to play the game again it gave me another error. Now it won't play any PS3 disks or Blu-rays, but will happily play dvd's and PS2 games. Apparently something wrong with the blu-ray decoder. On other websites i have read that if you explain this to sony they will send you a replacement and then sent yours back. Only problem is you lose everything on the HDD, so compensation?????

Solution #10

posted on Mar 29, 2008
Not Rated)

Energiserguy

Rank: Apprentice 
Rating: 70%, 2 votes
Well I popped into Zavvi where I bought my PS3 and they say I can bring it back as they accept returns up to 6 months - the troubles is I've now searched high and low and the pesky receipt has done a runner!
Comments:

Apr 02, 2008

- I did phone Sony and they are sending out a replacement tomorrow! Can hardly wait but fearful that it may all happen again - will I stop playing COD4 - Never!!!!

Apr 07, 2008

- Sony have delivered a new PS3 for me! It works just fine but I wonder how long this one will last?! Still they were very efficient and fulfilled their promises just fine. I also managed to get through on the telephone within a few minutes on a Saturday afternoon. So if it does fail again I am not so worried.
Was this helpful?
Yes
No

Popular Solutions for Sony Playstation 3 Console


Questions and Unsolved Problems for Sony Playstation 3 Console


Do you recommend Sony Playstation 3 (PS3) Console?
Answer

Answer
Why can't I recieve my pitures to the create gameface on my ps3 system??? and they r downloaded in... (More)

Answer
Cannot invite friends for Modern Warfare 2 saysthe game session you were invited to is no longer... (More)

Answer
my downloading update data wont download all the way what do i do

Answer
My PS3 freezes while playing a game or even just the home screen. It flips from 1080p to 720p on my... (More)

Answer
All of a sudden when I turn the input to HDMI1 it says that there is no signal. This is the first... (More)


54 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Apr 13, 2009

My PS3 is second hand from Gamestation ive only had it for 4 months and now it keeps crashing when loading games at the game menu. sometimes it doesnt even read disks is their anyway i can repair it? I might bring it back to Gamestation.

Comment by Guest, posted on Apr 13, 2009

ps3 discs dvd`s en cd`s, don`t load.
the ps3 itself is still working.

Comment by Kalin89, posted on Apr 01, 2009

my playstation3 wont read any disc's

Comment by mrsmokes, posted on Jan 28, 2009

my brother has 80gb which has the same prob but my 60 is ok...do u know the score???

Comment by luivan_bike, posted on Dec 17, 2008

i have the same problem ive tried anything even reset my ps3 i was level 5 and a half in trophies:'( and it didnt even worked... my PS3 just broke up 2 days before my birthday! WTF???

Comment by Guest, posted on Dec 05, 2008

will play any game or disc

Comment by jjposs, posted on Nov 30, 2008

when you start up the ps3 it goes to a screen that says playstation 3. it doesnt go off of that screen

Comment by rigg419, posted on Nov 14, 2008

I have the same problem. My PS3 worked great for 10 months, now it wont read discs. i bought it last xmas with nothing but best buy gift cards.

Ive since moved and lost the receipt, and Best Buy cant reprint it since i paid with gift cards i no longer have.

Sony customer service couldn't care less. No receipt, no repair without $150 fee. They know that the console was manufactured just 13 months ago, because they print the date of manufacture on the bottom of the unit. They know when I first took it online, when I registered it, when I signed up for my PSN account, all within the 12 month warranty period. I think that a company with good customer service should be able to give a repeat customer the benefit of the doubt, especially on such an expensive product and especially given the number of people that are experiencing the same problem.

I sent an email to Sony CEO howard.stringer@am.sony.com. I received a call back from someone at the Playstation division, but he and I have been playing phone tag ever since. Even if they do fix it under warranty for me, I don't think customers should have to email the CEO to get Sony to honor their warranty. But, if they don't fix it, they have lost my business for life.

Comment by BamBam92, posted on Nov 11, 2008

i have had my ps3 for about a year. it was working perfectly for about 7 month but one day i was trying to play GTA IV and it would not read. so i took it out and put in Metal Gear Solid 4 same thing, took it out put in HAZE. the same thing happens with all my games. i put them in and i see the loading sign in the top right corner of the TV and the game never pops up. i have tried everything i restored it about 7 different times. i see stuff all over the internet about alot of people having the same problem as me. and i think its ******** that i had to spend 400 dollars on a system that brakes down by it self.

Comment by Guest, posted on Oct 25, 2008

had the same prob with my 60 gig ps3 my 40 gb is going good so far

Comment by Guest, posted on Oct 08, 2008

my ps3 in abt 8 months old, i had heavenly sword cd.it used to run perfectly,but after i bought burnout paradise,the game started runing properly,but aftr an hour of play....."PS3 DISC ERROR"had suddenly popped up....then i restarted the console,then i saw, it jus wont read the disc,and worse,it did not read my heavenly sword,nor my other dvds.or any cd....wat todo? plz help..........

Comment by Guest, posted on Oct 08, 2008

I have the 80Gb which bought last christmas and lost the receipt the console does not read any movie game or cd. I kept it free of dust and debris i did update the firmware not sure if thats the cause because it worked fine for a while with it everything else works but the disc reading issue does not allow me to play any games and FIFA 09 is about to come out and if i miss that im not going to be a happy camper called sony basically they said no receipt no help only for $150 thats not cool for a broke gamer in a messed up economy any helpful hints

Comment by Guest, posted on Oct 06, 2008

its **** man

Comment by Guest, posted on Sep 22, 2008

My PS3 is only 6 to 9 months old...it has recently stopped playing all discs and doesn't even load.....dvd's go to blank screens, as well as blu-ray movies...most games don't load....or are not read....put COD4 in to play, blue light indicating that disc is inserted is lit....but not loading...this is very frustrating....just stopped playing out of the blue.....and to top it off, the reciept that i have for the PS3 is very faded and cannot be read...

Comment by avilanoa, posted on Sep 09, 2008

my ps3 is 5 months n it dnt read my games

Comment by minino_5346, posted on Aug 25, 2008

i just got the same problem and mine is the 60 g version and its20 months old i dont know what to do

Comment by Guest, posted on Aug 25, 2008

my playstation keeps freezing after about 20 mins of playing it and it also says disc error read i don't know what to do about it does anyone have any suggestions?

Comment by daddyrhodes, posted on Jul 26, 2008

I have exactly the same problem,only sony said nothing about sending me a temp system. only that they were sending a special case 2 ship mine 2 them for repair. its been 7 days,no case. my system is 5 months old

Comment by Adam4UA, posted on Jul 26, 2008

my console will not play anymore ps3 games, dvds, or blu-ray dvds....it's only 3 months old!!! Does anybody have any suggestions>

Comment by Guest, posted on Jul 18, 2008

PS3 WONT READ ANY OF MY GAMES SAYS ERROR .

Comment by chrisroger, posted on Jul 04, 2008

I was playing fifa08 then the sound went and the game stopped,now it won't read games or blueray dvd's any solutions???????

Comment by gib099, posted on Jun 29, 2008

i was playing FIFA 08 and suddenly there was no sound so i turnened off the console then i turned it on again and now i can play very little time before it happens again or i cant play at all because of an error

Comment by rtconnell, posted on Jun 26, 2008

I bought a used 60GB PS3 knowing that it froze during DVD's. I can play PS2 games, but movies stop about 30 mins in. Is there anything I cna do to fix this myself so I can save some $ I do not have a warrenty and not going to send it to Sony just to wait longer.

Comment by barnold, posted on Jun 23, 2008

i was playing a game and then it froze. now it will not read any game. i have restored factory setting. and cleaned fans and everything else i could think of but no joy. any advise.

Comment by Guest, posted on Jun 02, 2008

Okay today i was playing NBA 2k7 and my game just froze and after that i took out the game and ever since then it wont read the games

Comment by ExTrEmIsT, posted on Jun 01, 2008

Today i was playing UNCHARTED and the game started to be a little strange cuz the ambience sound was like frozed and the characters didn't talk and then the map was cutted, then i decided to try another game for example DARK SECTOR (nice title btw) and it didn't read it.So i don't know what to do and my playstation has like 45 days and i almost don't play.

Comment by Guest, posted on May 30, 2008

i bought my ps3 in january 08 and in the end of may, it simply stopped reading any disc, including music cds. i live in brazil and there is no official ps3 release here. what do i do?!

Comment by TrooperTroy, posted on May 28, 2008

Well, it has only froze during Blu-Ray movies. Just watched Deja-Vu and made it 3/4 thru.....FROZE! Wont eject, wont recognize any input from remote or controller. I had to hold the power switch to shut it down! Now, no game disc, Blu-Ray or DVD/CD is recognized. Its as though the disc reading hardware just died....after only 120 days! I have only watched 11 movies and played for about 5-6 hours since I bought it! I am not very happy with the idea of Sony sending me another that was repaired after it broke, especially if since I paid the price for a new one....not a used one!

Comment by Guest, posted on May 21, 2008

Had same problem happen to me tonight. I've had my PS3 since Christmas. Was playing GTA IV tonight, game froze, held the reset button didn't do anything. So i flipped the rear power switch, and afterwards it won't read or play any games.

Comment by robster5454, posted on May 20, 2008

i had the same problem couple months back and i had warranty so i got it replaced for free luckily,, then bout 2 months after that its just happend again today,,, i took real care with the second 1 and its like it has been rigged to to it at a certain stage to break .. i dont no what to do now

Comment by DangrousDave, posted on May 13, 2008

Had same problem happen to me tonight. I've had my PS3 since Christmas.Was playing GTA IV tonight, game froze, held the reset button didn't doanything. So i flipped the rear power switch, and afterwards it won'tread or play any games. There seems to be the highest malfunctionpercentage amongst the 40 gig PS3 owners who have used their rear powerswitch more than the regular standby. Found my receipt and will callsony tomorrow. Feel free to email me todiscuss similar settings to maybe narrow down the exact problem.

Comment by shane66062, posted on May 06, 2008

I called Sony and they said they would send a new one when I send my old one in. They want the warantee sticker, but I had to send my warantee sticker in for a rebate on some Blu-Ray disks. I hope a copy of the warantee sticker along with the receipt will be good enough.

Comment by OG420, posted on Apr 26, 2008

I had the issue with 30 Days of Night BD. Half way through the disk it stopped, After that all movies disk and game will not read. So how do i re-adjusted my settings. ,

Comment by ElGreco000, posted on Apr 25, 2008

While playing COD4 the system crashed. Restarted the Console and know will not read any disks. Cannot play/watch anything. Latest update has been implemented. Any ideas as to how to fix this issue or is it a good idea to get it replaced/repaired by Sony?

Comment by Guest, posted on Apr 16, 2008

playing callof duty 4, sound went then after quiting it wouldnt read any disks

Comment by Guest, posted on Apr 11, 2008

Playing TeamFortress2. Screen froze - not just jitters, properly froze. Eventually powered down and up again. Now wont read any discs.

Comment by Free-boy, posted on Mar 31, 2008

ye i have the same prob
called call of duty and they said phone Sony but when you do don't say you were playing one type of game just say it happens to all of them.
otherwise Sony will put the blame on that type of game

Comment by Guest, posted on Mar 25, 2008

i have the same prob

Comment by Energiserguy, posted on Mar 22, 2008

I had the exact same problem 5 minutes ago and came online to find help - the PS3 lost sound whilst playing COD4 online then crashed and now won't read any discs at all!!!!!!!!

Comment by Guest, posted on Mar 19, 2008

the same thing is happening to me whenever i try to play a game or put a movie in it doesnt read the disc. i tried to call the playstation3 support but all they gave me was a recording and made me press buttons. there selling us this so called amazing system but if you ask me there just ripping us off.well if they dont fix my station im going to sue there asses!!!!!!!!!!!!!!!!

Comment by Guest, posted on Mar 18, 2008

after i plated call of duty online it froze after the match now it wont read any more disks

Comment by Guest, posted on Mar 17, 2008

I was playing COD4 and suddenly th esound went off. Thought it was an online proble, but as I open the tray it seemed to take longer, then as reinserting any BD movie disk or game it does not load, not even appears the icon in the screen. I've been calling for service and just get a recording. Any tips?

Comment by marlyj, posted on Mar 07, 2008

yh the same prob as the other dudes my disc wont come up demos paly fine but i just cant play any of my games what shal i do?

Comment by fg002, posted on Mar 01, 2008

What! I was playing my new PS3 (2 months old) and I get a disk read error after about one-two hours of gameplay. No games or movies play now.

Comment by Guest, posted on Feb 29, 2008

same problem game freeze's and says disc error. what is going on?

Comment by bathtub16, posted on Feb 29, 2008

disc is in but it won't recognize the game. when we put in the game it shows the disc on the upper left hand side - but nothing happens.

Comment by jcasey9, posted on Feb 23, 2008

I am having the same problem with my PS3. It won't even recognize the disc when I put it in.

Comment by gbwjr, posted on Feb 21, 2008

the ps3 is not reading any disc or games it was just working then it frozed in the middle of the game .and now it wont read any games

Comment by eight, posted on Feb 17, 2008

cleaned with laser disk erased and started ps3 over as new

Didn't find what you were looking for?

Describe your problem:

Select a Category:





Sponsored Links



Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Browse popular Problems
More Common Problems
Most Common Problems for:
For Sony Playstation 3 Console:

Top Video Game Console Experts

Rank: Guru Guru  

Solutions: 1303
Member Since: October 2009

Experience: 15 years field experience and 5 years navy training

Ask Me
Find more Video Game Console Experts
       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

X
Continue
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!
Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select