Question about Saeco Royal Professional Espresso Machine

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Saeco Royal Digital won't brew coffee

Hi, our machine has intermittently stopped brewing coffee and grinding. after removing brew unit, cleaning and cooloing down machine,it worked again but today even this has not helped.
Machine grinding beans now but after that there is only hot water being dispensed into cup, with no coffee. The cycle sounds "right" but when you look in the cup there is only hot water there. The machine has said "descale" for past week but I haven't got around to buying anymore descaling solution but will do so, today. Could this be a 'descaling needed" problem or is something else likely to be wrong. The machine is 5 years old almost and has made 8,500 coffees.

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  • Oscarlaw
    Oscarlaw Jan 24, 2008

    The machine is still not working and the brew unit looks normal....no blockages or obvious problems.



    No coffee dregs are dispensed to the waste container as the "coffee grind" and water never come into contact.



    The grinder grinds up a portion of beans and that's it. The coffee grind does not leave the part of the machine where it is being ground up.



    The next part of the cycle starts up, dispenses hot water, and this does enter the brew unit but as the coffee grind is not there, it only produces hot water....no coffee!



    We have descaled the machine, totally cleaned out the grinder but the coffee dispensing part of the machine does not seem to be doing it's job.


  • Anonymous Feb 26, 2008

    Having the same problem. And I just had my machine completely overhauled and serviced! The grinder doesn't operate and all I get is water!

  • Anonymous Mar 18, 2014

    have saeco incanto machine and steam has progressively slowed down to an intermittent pressure to a stop. have cleaned (descaled) and has reinstated pressure for a few more coffees then stopped. is it pressure pump and can you buy one yourself and put it in.

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Normaly descale it gonna affect the water . in the waste cointainer do you have coffee that goes there i tink the brewer is the problem the pvc thing inside the machine that can be remove .remove check it visualy something blocking it cheers

Posted on Jan 15, 2008

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