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Re: playing but no sound
HI there check that the sound control on windows that the cd audio isn't set to nute or is too low. Failing this check that the audio cable is in the back of the computer also check that the audio cable is inserted in the cd drive inside the computer (Little gray cable).
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It should "play" commercially-produced audio CD disks.
With the correct software (PowerDVD, et cetera) it should "play" commercially-produced audio/video DVD disks.
It seems to be reading "data" disks (MP3 files are just "data" files), and passing them to your software (Windows Media Player, iTunes, WinAmp) for decoding and playing.
You need software (Nero, or AShampoo Burning, or ...) to be able to "burn" CD and DVD disks.
if you did not install the wires to the motherboard ( a small set of wires- I think it's 4-pin) it will not play the sound- ( that's if it requires that wire)
you can also uninstall it in device manager, restart and let windows re-install it again because software may have overwritten some important files-
finally the software that plays the dvd may be buggy in that it mutes the sound- check the toggle (it may be on mute on the screen) I always uninstall it and use interactual dvd player that comes with universal dvd's ( like the Bourne moveis next to me right now)
for stand alone software- I prefer Nero as Roxio overwrites everything- Nero is friendly- playing dvd's , burning etc...
try using different media ( non light scribe ) and second try using a program such as nero premium or easy media creator 9/10.Most of my dvd's have been successful with good quality especially with nero ultimate/premium