Question about Bose Companion 3 Computer Speakers
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Posted on Jan 02, 2017
Hi and welcome to FixYa,
Appreciate the direct "Ask Me".
Initially, the 14 seconds interval is significant. This is indicative that whatever fault it is, it is coupled to a time-based circuitry. The time-based circuitry need not be complicated. it can actually be a simple resistor/capacitor network. The capacitor takes a certain amount of time to charge and then discharge (14 seconds, 'whoomp'). Having said this, then the foremost suspect would be an electrolytic capacitor, probably low value (1~4.7uF), probably a coupler/decoupler. Of course the capacitor serving other functions could very well be the culprit as well.
Corrective measure would entail, identifying/determining which capacitor and replacement. Tedious as it may sound, each capacitor would then have to be tested for capacitance and leakage out of circuit or at least 1 leg un-soldered.
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Posted on Dec 27, 2008
SOURCE: bose companion 3
This is a common problem it seems with the electronics within the speaker set. (Companion 3 with sub and remote pod, aka, 'puck' = help desk support term)
I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
So the sound that I got to enjoy from the Companion 3 system was amazing but electronic quality is very poor. For a set that cost above most other home user sets at FS and BB, it is substandard longevity.
I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.
Posted on Mar 14, 2009
Yes. The companion 3 system can be repaired for $75. Call Bose at 800-367-4008. They will also give you a new 1 year warranty.
Posted on Jun 21, 2009
I have had totally the same problem before, and I have discovered that it is actually because of the electric current running through the speakers when the volume is low or muted.
I am afraid to tell you that the only solution to this problem is to raise the volume, as it is not a malfunction in the speakers but in the electric current running through them.
Posted on Dec 16, 2010
Testimonial: "Thank you for the prompt response! I noticed that the static goes away completely at a higher volume. Thanks again."
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