Question about Iomega 1TB Desktop USB 2.0 Hard Drive

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My Vista PC no longer "sees" My Iomega 1 TB Prestege USB 2 External hard drive

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  • gregwrightus Nov 19, 2009

    My Vista computer no longer "sees" my Iomega 1 TB USB 2 External hard drive.

    The power is on and it is connected to the USB port directly (No hub)

    It make a clicking sound when powered up.

    I have had the drive for 2 weeks and it was working.

    Gregory Wright

  • gregwrightus Nov 19, 2009

    Thanks Lee. I was afraid of this

    Greg

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Hi,
Do all the lights come on the hard drive? Does anything happen when you plug it in to your computer? How long have you had the hard drive and how long have you had this problem? Once I have more information I can assist you further.
Thank you,
Lee

Posted on Nov 19, 2009

  • Lee A.
    Lee A. Nov 19, 2009

    Hi,
    This means the hard drive is dead/defective. Being that it is 2 weeks old I would either take it back to the store where you bought it or have it serviced under warranty by IOMEGA. This is why i don't use and don't recommend external hard drives. If anything purchase a 2.5" portable external drive. These are laptop drives and are made to handle the more extreme conditions that are always present when using/transporting an external drive.
    Here is the information on warranty and warranty service through iomega:
    https://iomega-na-en.custhelp.com/cgi-bi...
    Thank you,
    lee


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Trying to find the operators manual for prestige desktop hard drive super speed usb 3.0 ,2 tb


The general directions is to plug the USB cable from the IOmega Prestige into any available (Open) USB port.

To open, (Access) the contents on the harddrive, double-click on the drive letter that corresponds with the IOmega.

In WinXP left-click on Start, then on My Computer.
In Win Vista and Win7 left-click on the Windows logo button, then on Computer.

You will see there are different drive letters;

Drive A: is reserved for a Floppy Drive. Older computers
Drive C: is for the Harddrive. (Hard Disk)
Drive D: is reserved for a recovery drive, or an optical drive (CD/DVD drive)
Drive E: is reserved for an optical drive, usually.

Drive letters beyond these are usually under the heading, Devices with Removable Storage

One of these drive letters should correspond with the IOmega.

Suggest, IOmega not plugged in, go to My Computer, or Computer, and look at the devices connected to the various drive letters.

Now plug the IOmega in, and see if it shows up next to a drive letter.
(Give the computer BIOS a few seconds)

Where there was NO device shown BEFORE, there should now be a device shown.
{No device shown before, but now there is. May not state IOmega, just external storage, or similar}

DOUBLE-click on the device shown.

For example:

I have drive letters C: D: E: F: G: H: I: J: and K:

Drive letter C: is for my harddrive.
Drive letter D: is for a recovery drive. (Partition in harddrive reserved for recovery)
Drive letter E: is for an optical drive (CD/DVD drive)

Drive letters F through K are reserved for an external storage device.
Whether it be an external harddrive, or flashdrive, or what have you.

IF you find the drive letter that corresponds with the IOmega DOUBLE-click right on it.
If nothing happens, or if there is no device shown when the IOmega is plugged in, there is a problem with the IOmega.

Hard to believe IOmega is still having problems with their external harddrives.

In the past they were having problems with a small circuit board located inside the IOmega's case.

[ A circuit board is a PCB.
Printed Circuit Board

For example a computer mouse has a small PCB in it,

http://en.wikipedia.org/wiki/File:Mouse_printed_circuit_board_both_sides_IMG_0959a.JPG ]

The small circuit board is an Interface Board.

It connects the harddrive inside the IOmega's plastic case, to a USB cable, and this allows the harddrive inside to be plugged into a USB port on a computer.

As mentioned inside the plastic outer case (External enclosure) of the IOmega is a harddrive.
(Hard Disk drive; proper speak)

Harddrives are measure across their Width. There are two current types used;
A laptop size harddrive, and a desktop size harddrive.

A Laptop size harddrive is 2.5 inches across in width. (2 and a half inches, or 6.4cm)
A Desktop size harddrive is 3.5 inches across in width. (Or 8.9cm)

There are two technologies used;
IDE (PATA) or SATA

I'm sure the harddrive inside susanbrenton is a SATA unit.
I BELIEVE, it is a laptop size harddrive (2.5)

Point?

If there is data (Information) on the IOmega that you must have, you may wish to buy an inexpensive external enclosure, remove the harddrive from the IOmega, and install it into the external enclosure.

The external enclosure has a plastic case (Enclosure), and a small circuit board inside. It has a USB cable, or connector, just like the IOmega does.

Once you install the IOmega harddrive inside the case, the case is closed, and it's USB cable is plugged into a computer.
(Just like the IOmega. You are just replacing the small circuit board essentially)

Once you have the IOmega's case open, and can view the internal harddrive, measure the width of the harddrive.
Buy the appropriate external enclosure.

This is one example of an external enclosure for a 2.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

This is one example of a external enclosure for a 3.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Basic instructions on how to open an IOmega Prestige external enclosure (Case):

1) There are two Philips head screws on the Back of the case.
These are removed.
Once removed a the oblong panel on the end comes off.

2) You can now see the harddrive inside. Pull from the Front, and remove the harddrive out of the case.

3) The harddrive is attached with screws to a metal carrier. (Bracket, essentially)
Remove the screws, remove the harddrive.

Basic example, the harddrive will look like this,

http://www.geeks.com/details.asp?invtid=0A26923-NDW-R&cat=HDD


For additional questions please post in a Comment, (Believe upper right of your page)

Regards,
joecoolvette

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What do you want to store on the 1 Tb USB hard drive and display on the LCD TVs?
Most LCD TVs can access USB memory sticks and display DVI movies (if supported by the TV), photos etc. that are stored on these USB memory sticks.
Try inserting an USB hard drive (borrow one if necessary, can be any capacity) into the USB port to see if it works before you decide to purchase a 1 Tb USB hard drive.
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Hard drive clicks several times when turned on,


I have to say from the sounds you describe the Hard Drive is totally destroyed, the noises you can hear are the mechanical parts inside grinding and clanking together. If the information is critical it may be recovered by a specialist data recovery company, but we are talking £100's even £1000's to do the job, so otherwise I would suggest taking case apart and buying a new hard drive for it.

Sorry its not what you want to hear but it sounds very terminal to me.

The reason the PC can detect a device is that it can see the Interface card that sits between the USB port and the Hard Drive.

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