Question about AT&T Blackberry Curve 8300 Smartphone

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Track ball requires multiple press to get it to do anything

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Hi, to change the trackball or trackpad sensitivity of the BlackBerry smartphone, complete the following steps:
1) On the Home screen, go to Options > Screen/Keyboard.
2) In the Trackball or Trackpad section, click Horizontal Sensitivity or Vertical Sensitivity to change the sensitivity level.
3) Press the Menu key and select Save. The new sensitivity levels are saved.
A higher sensitivity number indicates a higher sensitivity level for the trackball or trackpad.
The trackball user interface found on certain BlackBerry smartphones is similar to the trackball used in a mouse in conjunction with a desktop computer.
In the event debris comes in contact with the trackball and affects the usability of the BlackBerry smartphone, rapidly roll the trackball up, down, left, or right to potentially correct the problem.
If rapidly rolling the trackball does not correct the problem, please contact your wireless service provider for support options.
Try to re-install the BlackBerry Device Software using the application loader tool, before you re-install the software please back up the BlackBerry smartphone data.I hope this information will be helpful to you

Posted on Nov 20, 2009

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Check the settings in the bios to enable the track ball. Most of the time that is where it is enabled or disabled. You can also check Dell's support website for additional software that may allow you to configure additional settings (similar to IBM/Lenovo Thinkpads).

I don't recall the specific key to press to get into the bios, its either F1, F2, F10. You need to do this from a cold start when the laptop is off. Press the power button and when you see the Dell logo, look for the bios settings key to press or press one of them that I suggested. Sometimes this may go by quick so you need to be quick about it as well.

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It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

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If that doesn't work, then you may need to take out the track ball and blow it out with compressed air. The link below shows how to disassemble the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

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I Can Sell you The Trackball Peice For $35 and if you live in nyc i can even install it for you for another $5, Just Drop a Line to Me 347.845.7151

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