Question about Palm Tungsten E Handheld

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It will not turn on. It is 3 yrs old.

It will not turn on. It is 3 yrs old.

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  • water_couple Dec 31, 2009

    I called Palm when my Tungsten would not turn on 2 months ago. They said to charge it overnight using the USB cord to the computer. THAT WORKED! I have had no problems since, even with going back to using the regular charge cord.



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If it is not turning on at all then more then likely the battery is dead. Try plugging it into the charger and leaving it for over night. Then try turning it on. If that doesn't work you may need a new battery. I would not recommend doing this yourself s it involves some soldering. I had a friend of mine change my battery and it didn't quite work right after that. I am also including a link for the free chat feature that palm has. I have used it several times and have always had very good results. Best wishes.

At the bottom of this page it says Palm Chat. Click on the chat now and follow the online prompts.

Posted on Nov 19, 2009

Testimonial: "Thank you for the link to the Palm Chat. The rep there stated that I could replace the battery at any Radio Shack!"

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BEWARE - If you choose to replace the battery, data WILL be lost unless it has been backed up. Learned the hard way. Might try sodering the new battery to the old one, recharge overnight then clip the connections to the old battery.

Posted on Feb 03, 2010

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I haven't used my Palm Tungsten E for a few months. Now it won't power on. I had it plugged in all night last night and it still won't power on this morning. I pushed the reset button on the back - still no luck. I pushed the power button for about 2 min - still no luck. I got it working one other time when it seemed to go dead, but I can't remember what I did. Any suggestion?

Posted on Dec 30, 2009

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