Question about HP Officejet 7130 All-In-One InkJet Printer

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HP Office jet 7130

The machine kept giving a carriage jam error. When I opened the machine, there was a film tape that obviously connects to two metal springs on either side of the machine. I think it should go through the carriage somehow, but I don't know where. HELP!!!!!

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That would be your encoder strip. It does thread through the carriage, attaching on the left to a spring metal tab, and on the right hooking onto a rigid metal mast. You can probably get a fair idea of the connecting points by visiting http://www.fatrcat.com/7100ss.html
Scroll down through the instructions to find the right area, and I can be contacted if you need more help.

Posted on Mar 12, 2008

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Does the office jet 8500 have a power reset button ? paper jamed, i removed the paper but now nothing happens


Hi,

Check the following Steps to fix HP Printer Carriage Jam :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.




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1 Answer

Our HP Office Jet Pro 8500 printer has a message stating there is a paper jam when there is no paper jam. How can this be fixed?


Check the following Steps for fix Hp printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

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this issue is a little tricky as the unit may think there is a paper jam
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if the error message doesnt clear out then try the next step
If the carriage chute will not move then disconnect the power cord press and hold # 3 at the same time and as holding those 2 buttons re connect the power cord. if the carriage fails to move upon reset then you have a carriage jam and your printer needs servicing

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Let's try this. Turn power off, unplug the cord from the surge strip or wall socket. Leave unplugged for about 30 minutes, then plug back in and turn on. Hopefully this will fix your problem. Good luck.

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Repeated "carriage jam" error, but NO real jam!


Here are two links from HP relating to Jams ans carriage noise.
You may have to copy them and put them into your browser if they don't open by clicking on them.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00618080&lc=en&dlc=en&cc=us&rule=20342&product=1119598

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00743863&dlc=en&product=1119598

Joe
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Open the lid and uplug the power cord, then reach in there and give the whole carriage a little boost one way and the other, my photosmart 8450 does this once in a while and once I move it a little and plug it back in, it goes where it should be.

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