Question about Dell XPS™ 600 PC Desktop

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My dvd cd rom drives have gone missing from my computer and device manager. I've recently intalled new ram

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  • 458 Answers

Microsoft Windows Vista loadTOCNode(2, 'resolution');

  1. Click Start , and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. On the Edit menu, click Delete.
  9. When you are prompted to confirm the deletion, click Yes.
  10. Exit Registry Editor.
  11. Restart the computer.

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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2 Answers

My dvd rom is not working becouse an error in driver HPDVDRAM GS30


Optical drives are more forgiving.
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

Dec 12, 2012 | HEWLETT-PACKARD HP ENVY 15 Series Notebook...

1 Answer

Optiarc 7580s dvd does not recognize any disk


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps

Mar 04, 2012 | Sony Optiarc Computers & Internet

1 Answer

I have a lg gh22ns50 internal drive.when i insert a cd it works perfectly but when i insert a dvd my dvd-ram drive turns into cd drive.opening it it says insert the disc.pls help


that seems odd if it reads cd's it should read dvd's

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try:
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps:

Jul 11, 2011 | LG GH22NS50 22X DVDRW SATA Drive OEM...

1 Answer

Trying to intall windows 7. stops during install and say CD/DVD driver device missing


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 20, 2011 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

The drive is not being seen in windows 7


Is This recently installed drive? It could be missing drivers. click on start then right-click computer, and click properties, then on device manager a new window should pop up with a list of devices under cd/dvd rom drives check to see if your device is listed.

Jun 02, 2011 | Lite On LITEON DH16D3P-04 16X IDE DVD ROM...

1 Answer

Hi, The DVD/CD Rom Icon has dissapeared on My Computer. When I go to control panel - device manager and click on the dvd/cd rom drive icon I get the following message in the genaral...


You will need to re-install the driver. Right click the device in device manager and select properties. Navigate to the driver section and uninstall all existing drivers. (It may *not* give you the option to do that, depending on how corrupted the driver is, but it should.)
Reboot the PC.
Upon reboot, Windows should find the new device and install generic drivers. It will probably ask you to reboot a second time.

Apr 07, 2011 | LG GSA H62N Super-Multi - Disk drive - DVD...

1 Answer

My pc doesnt detect my HL-DT-ST-DVD-RAM-GSA-H55N LG super multi dvd/cd-rom, i tried checking ide cables but still it doesnt read, i cant even see the dvd/cd-rom on device manager------there is no...


you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Oct 31, 2010 | LG GSA-H55N DVD-RAM Burner

2 Answers

Drive not recognized driver missing or currupt


a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Oct 30, 2010 | Sony CRX880A CD-RW/DVD-ROM Combo Drive

1 Answer

Laptop unable to detect the DVD/CD drive


check device manager? see if there is you drive? check computer managemnt-> storage if you drive is listed.... run add new hardware if not, manual instal with have disk, download new driver, and firmware.

Mar 21, 2009 | Toshiba Style Bay DVD-RAM Drive Kit...

2 Answers

DVD/CD-ROM DRIVES driver may be corrupted or missing. (Code 39)


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Another possible CD/DVD issue you may want to investigate

Oct 12, 2008 | Computers & Internet

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