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When I upgraded to 10.6, and had help from HP to upgrade software for my HP F 2100 series printer, I lost the OCR software. HP says it is a Mac problem. The printer will scan when I open the Scan function in the Applications listing, and copy from the buttons on the printer, but will not open the screen which allows me to choose options for copy, or for OCR.

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  • leighwilson0 Nov 20, 2009

    this download opens as a Windows download, with a note that it does not open in DOS, and then a screen of mixed characters appears.

    How do I open it in Mac?


  • leighwilson0 Nov 26, 2009

    how do I uninstall the operating system, and defrag on Mac?

  • leighwilson0 Nov 26, 2009

    I tried "simpleocr", but couldn't get it to work.
    Have you found any free OCR for Mac?


  • leighwilson0 Nov 27, 2009

    thanks for your assistance.
    I downloaded the software again, but to no avail.

    Device Manager doesn't open, and when I try to open Scan function, I get an error message saying another program is in control of the device.


  • leighwilson0 Nov 29, 2009

    with this suggestion and help from apple support, I have the scanner working again. Thanks for your support.

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Did you download the latest software from HP or Apple? I would try HP's latest software and see if that helps.
http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_lang=en&h_client=s-s-r2515-1&h_cc=au&h_query=HP+Deskjet+F2100+All-in-One+Printer+series
If you need further assistance please let me know.
thank you,
Lee

Posted on Nov 27, 2009

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Hi there,

Have you try to reinstall the ocr software, only that ??

have a nice day

Let me know

Posted on Nov 27, 2009

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Uninstall the whole ocr and operating system in the control pannel then do a disk clean up and do aa defrag on the drive, you won't lose any photos, then reinstall the software, you have a corrupted OCR scanner driver, i have ran across this before after reinstall you should be good to go.

Posted on Nov 20, 2009

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Hi,
You can try donloading a free OCR software from the following website for the MAC OS
http://www.simpleocr.com/Download.asp

or you can download a premium OCR software
http://www.velocraptor.com/

In the meantime i will try find if there is a free OCR application for the HP printer. In case the problem is with the OCR software of the MAC the above tools should solve your problem.

Thanks for using fixya
Proton

Posted on Nov 19, 2009

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