Question about Nikon Super Coolscan 4000 ED Film Scanner (35 mm)

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Scanning When I attempt a scan after doing a preview scan the 4000 seems to start scanning [ "acquiring scan","performing scan"] but them interrupts itself and says "no scanning items". Any ideas? Help would be much appreciated.

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  • megan674 Feb 15, 2008

    I found Nikon Service Dept to be extremely helpful. They suggested I try scanning a negative with the other adaptor - that worked - They gave me a site to download the software again plus an update, to no avail unfortunately. My problem was just with the slide scanning, suddenly started telling me no scanning items!

    I eventually sent it to Nikon (£20 incl insurance) Their estimate is £26.51 (unless they find something else wrong!) They are going to Check, test & clean equipment, perform test scan, check & test to Nikon standard,Service/adjust scan and film stage mechanism, and dismantle, clean & service optical system. I am especially impressed with their service (& telephone help) as my scanner was second hand.

    Hope yours is sorted soon.


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Sometimes the software works strangely, with no indication why. Usually it has to do with the many settings which seem to change periodically or when you try to modify settings and something unintended happens. Try resetting the "settings" to factory defaults, see if it makes any difference. If this does not work, try removing the software and re-installing.

Posted on Feb 04, 2008

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