Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

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My iomega external hard drive light doesn't come on and my pc doesn't recognize it. I bounced the usb cable by accident and it came loose while i was listening to music from it. When i reconnected the cable, nothing happened. What can i do to fix it

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When you disconnected the hard drive by pulling the USB cable from the computer without using the remove hardware feature it will cause the computer to not recognize the drive. You should be able to power down the drive and then re-boot the computer. After the computer has restarted then reconnect and power up the drive and windows should detect it again. Some of you files on the drive might have been corrupted when this happened so I would go into my computer and run check disk to repair any errors on the drive. If you reboot the computer and the drive still does not respond then you may have caused damage to the drive. You could then try dis-assembling the case for the hard drive and installing it into the computer and see if it works. If it works in the computer then the external hard drive's power supply is defective if it does not the the drive is damaged.

Posted on Nov 19, 2009

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