Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive
When you disconnected the hard drive by pulling the USB cable from the computer without using the remove hardware feature it will cause the computer to not recognize the drive. You should be able to power down the drive and then re-boot the computer. After the computer has restarted then reconnect and power up the drive and windows should detect it again. Some of you files on the drive might have been corrupted when this happened so I would go into my computer and run check disk to repair any errors on the drive. If you reboot the computer and the drive still does not respond then you may have caused damage to the drive. You could then try dis-assembling the case for the hard drive and installing it into the computer and see if it works. If it works in the computer then the external hard drive's power supply is defective if it does not the the drive is damaged.
Posted on Nov 19, 2009
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Posted on Jan 02, 2017
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click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps you
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