Question about Acer NSK8458AN Keyboard

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I was at burger king downloading some files and was not having any luck. It was very slow so I shut down and went home and started up the computer after it started up the mouse would not work and the keyboard would not work. Help

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  • mdkuikstra Nov 19, 2009

    Well That was not the problem. The problem was that I had too many motorola drivers loaded and they were conflicting one another and locked the keyboard and mouse up. I had to get a use mouse in order to navigate on the laptop and go to the devise manager and delete them before the conflict was resolved. thank you for your solution it was help full.

    Dan

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Firstly check if you have a good anti virus program running on your laptop. Then go to Start->Control Panel->System->Hardware->Device Manager. Here click on Keyboard and select the device shown and delete it. Then open Mice and ... and select the mouse and delete that too. Now reboot. Go to the same place again and Check if Windows has detected and loaded the keyboard and mouse. If not then from the Menu select Scan for new HW and allow Windows to detect the keyboard and mouse. Your problem will be saved. Probably the drivers for these devices have got corrupted due to some viral attack or some reason. Now that you have reinstalled them, you should not face this problem again.

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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