Question about Ktv 9BNC 9 in. Television

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Ktv (Korean TV) made and/or makes samll low power TV's for clinics and Hospitals. We have two in the clinic I work for and I need to get some information on how to get to the tech menus so I can add or delete channels. I have written to KTVAmerica asking for information as well. I think these tv's can be programmed by computer, hand held programmer and a remote. I get some things on my universal remote but not the add/delete feature. Does anybody have any information?

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