Hello landlord guy - Does the unit make a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned, or you have another issue with the door lock assembly or the timer and control board not communicating correctly.
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I tired to advance the washer my self and still nothing... So if the timer is out, even advancing it by hand to spin wont work..
Your timer is the problem. It is not advancing.
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