Question about Microsoft Windows? Vista Business Edition

2 Answers

Com surrogate error when windows explorer or any program that uses it is opened.i have already turned off Date protection option

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  • blyxx Nov 19, 2009

    ive allready done the dep trick but i still have the problem. i will try updating my media programs

  • blyxx Nov 21, 2009

    i uninstalled divx and nero and i still have the issue. ive done the DEP trick several times to no avail. could this be a virus?its very frustrating not to be able to browse my own files.

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2 Answers

This problem is caused because of codecs and other COM components installed by various softwares that aren’t fully Vista-compatible, like some versions of DivX or Nero.

Possible Solutions

  • If you are using DivX, you should be upgraded to the very latest version (6.5+)
  • If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
  • If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
    This will break Nero Showtime, however. (thanks to dugi in the comments for this one)
  • You can disable thumbnail previews which should make the problem go away, but isn’t the optimal solution.
  • The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/
  • If you’d like to uninstall Nero entirely, there is a utility that they provide to help with complete uninstall that helps a lot in instances where you have a bad installation of an older version. http://www.nero.com/nero7/eng/FAQs_Nero7_NeroVision.html
  • Some users have recommended installing the Vista Codec Package in order to update all your codecs to the correct versions. I can’t confirm that this works because I have not tried it myself. As always, be careful when installing unknown components and create a restore point.
  • You can use the very useful MMCompView free utility from Nirsoft to disable any codecs on the system. This is very useful to help troubleshoot exactly which component is causing the problem.
  • There’s another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
Turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people

Right click on Computer, and choose Properties
Click on Advanced System Settings, and then under Advanced, click Settings

Select the “Data Execution Protection” tab, and then click “Turn on DEP for all programs and services except those I select

Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown

Click Open, and then OK.

Here’s what you should see…
com surrogate error when windows explorer or any - clip_image00241.jpg

Posted on Nov 22, 2009

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  • 6,831 Answers

Hello

If you’ve been getting the error COM Surrogate has stopped working whenever you browse folders containing video or media files, you have come to a good place for some possible solutions. This problem is caused because of codecs and other COM components installed by various softwares that aren’t fully Vista-compatible, like some versions of DivX or Nero. Thus, update all incompatible programs to latest version.

You can remove the message by following these following steps:


com surrogate error when windows explorer or any - c6b36f6.jpg

  1. Click on start . Right Click on Computer and Select Properties
  2. Click Advanced System Settings located at top left corner
  3. Under the Performance field click settings
d679746.jpg

  1. Go to Data Execution Prevention Tab
  2. Select Turn on DEP for all programs and services ecom surrogate error when windows explorer or any - b927212.jpg i select

b927212.jpg

  1. Click the Add.. button
  2. Browse to c:windowssystem32 and com surrogate error when windows explorer or any - 11ed567.jpgost.exe . Click ok when done . You will get a windows


11ed567.jpg

  1. Click Apply.
  2. Restart your computer and the problem will be solved .
This should solve your problem.

Kind regards
Andrea



Posted on Nov 19, 2009

  • Andrea Lock
    Andrea Lock Nov 19, 2009

    Hello

    Ok, as we know Nero and DivX is some of the main causes for this error, so, just to test it, uninstall both of these programs if they are installed on your system.
    If you still get the error, leave a comment and we can search for a other solution. If the error is gone, we know where the problem is.

    Let me know.

    Kind regards
    Andea


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1 Answer

Com surrogate



There's a possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
  • Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem for some people. This solution is detailed below.
Right click on Computer, and choose Properties
Click on Advanced System Settings, and then under Advanced, click Settings
Select the "Data Execution Protection" tab, and then click Turn on DEP for all programs and services except those I select .
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
Click Open, and then OK.
Here's what you should see…

Regards,
Shrey

Oct 10, 2009 | HP Compaq Presario F750US

1 Answer

Com surrogate


These should help:

http://www.howtogeek.com/howto/windows-vista/fix-for-com-surrogate-has-stopped-working-error-in-vista/

http://www.superbdevelopment.com/forums/general-tech-talk/3600-windows-vista-com-surrogate-has-stopped-working-fix-solution.html

http://www.mydigitallife.info/2008/06/13/how-to-fix-com-surrogate-problem-when-opening-video-format-files/comment-page-1/


Error message: "COM Surrogate has stopped working."

COM objects are often defined in Dynamic Link Libraries (DLL files). The Program file for COM Surrogate is actually dllhost.exe that can load a DLL and make its objects available to other programs.

The COM Surrogate error message is often related to codecs and other COM objects that aren't fully compatible with Vista. These are installed by other programs. The most common culprits are DivX and Nero. The first thing you should do is upgrade to the latest versions of these to see if that fixes the problem. Another possible fix is to disable thumbnail previews in Explorer. To do that:
In Windows Explorer, click Organize, then select Folder and Search Options
Click the View tab
Check the box that says "Always show icons, never thumbnails"
Click OK
To help troubleshoot which codec(s) might be causing the problem, you can use a free tool called InstalledCodec. You can use it to disable individual codecs one at a time.
You can download it at http://www.nirsoft.net/utils/installed_codec.html


Hope that helps

Mike


May 13, 2009 | Dell Inspiron 1521 Laptop

1 Answer

The desctop is locked


COM Surrogate errors The Component Object Model (COM) is a platform for developing software components developed by Microsoft and commonly used on operating systems such as Windows Vista, Windows XP or Windows 2003 Server. COM has been known under many names over the last few years including OLE, ActiveX, DCOM and COM+. Essentially it is designed to allow for easy re-use of software.
So what are these errors? COM Surrogate errors can occur when something wrong happens when software uses in-process components outside the main process either on the same machine or on a remote server. The default DLL surrogate (Dllhost.exe) can act as a host for in-process components. This is often used on Windows Vista, XP or Windows Server 2003.
According to Microsoft
"The file Dllhost.exe is an executable component that you can run remotely and instruct to load any in-process component, providing the component with a surrogate parent process and security context."
How to help fix this? Usually some software is out of date on your PC. You could try updating your software components. You might try updating software like Nero or DivX as this often happens with media software players for video files, music or MP3s. Other people have reported success by using QuickTime or Real as an alternative to using the software that caused the previous errors. Here is what you need!!! Click on the Above Link. Follow Each and Every Step!!!
Hope This Helps!!! Please Rate my Response!!! Thanks!!!
ROGER

Mar 13, 2009 | Microsoft Windows XP Home Edition

1 Answer

Com surrogate


First check if you have nero or Divx installed. Then uninstall it.

Right click on Computer, and choose Properties
clip_image0021.jpg Click on Advanced System Settings, and then under Advanced, click Settings
clip_image00211.jpg Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select�
clip_image00221.jpg Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown
clip_image00231.jpg Click Open, and then OK.
Here's what you should see…
clip_image00241.jpg Now you can browse video folders without problems!

Feb 02, 2009 | HP Compaq Presario F750US

2 Answers

I'm always being alerted that Com surrogate has stopped working


This might help:
Disable Thumbnail Previews in Windows Vista Explorer If you want to speed up browsing around in explorer, you might think about disabling thumbnail previews in folders.
To make this change, click the Organize button on any folder, and choose Folder and Search Options from the menu.
image%7b0%7d%5b1%5d.png
Click the View tab, and then check the Always show icons, never thumbnails checkbox.
image%7b0%7d.png
Click OK, and you're done.



There are lots of people also pointing this problem to Divx, Nero and general codec packs but the problem starts when they start using a media player not windows explorer.

Give it a go and if it helps please rate me.

Cheers

Jan 25, 2009 | Toshiba Satellite A135-S4527 Notebook

1 Answer

WINDOWS EXPLORER HAS STOP WORKING


Hey there

The problem could be because earlier version of nero You can solve your problem from doing the following:
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
This will break Nero Showtime, however.

There's another possible solution below of turning off DEP for dllhost, which might not work your windows explorer
Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate or windows explorer) can fix this problem. This solution is detailed below.

Right click on Computer, and choose Properties

Click on Advanced System Settings, and then under Advanced, click Settings

Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”

Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe

Click Open, and then OK.


Enjoy working

Gimme your acknowledge by rating me
thanx
-
Romy

Oct 18, 2008 | Computers & Internet

1 Answer

Problem


Hey there

The problem could be because earlier version of nero You can solve your problem from doing the following:
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
This will break Nero Showtime, however.

There's another possible solution below of turning off DEP for dllhost, which might not work your windows explorer.
Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate or windows explorer) can fix this problem. This solution is detailed below.

Right click on Computer, and choose Properties

Click on Advanced System Settings, and then under Advanced, click Settings

Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”

Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe

Click Open, and then OK.


Enjoy working

Gimme your acknowledge by rating me
thanx
-
Romy

Aug 20, 2008 | AMD Chaintech ZNF3-250 Socket 754...

1 Answer

Windows explorer has stopped working


Hey there

The problem could be because earlier version of nero You can solve your problem from doing the following:
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
This will break Nero Showtime, however.

There's another possible solution below of turning off DEP for dllhost, which might not work your windows explorer.
Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate or windows explorer) can fix this problem. This solution is detailed below.

Right click on Computer, and choose Properties

Click on Advanced System Settings, and then under Advanced, click Settings

Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”

Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe

Click Open, and then OK.
Gimme your acknowledge by rating me
thanx
-
Romy


Aug 03, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Software problem


Hey there

You get an error message that COM Surrogate has stopped working whenever you browse folders containing video or media files, This problem is caused because of codecs and other COM components installed by various softwares that aren't fully Vista-compatible, like some versions of DivX or Nero.
There are a number of possible solutions to this problem, and the right solution depends greatly on what software is actually causing the problem.


If you are using DivX, you should be upgraded to the very latest version (6.5+)
If you are using Nero, you can try upgrading to the latest version (7.7.5.1+)
If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak

Essentially, turning off Data Execution Prevention on dllhost (the COM surrogate) can fix this problem . This solution is detailed below.
Right click on Computer, and choose Properties
Click on Advanced System Settings, and then under Advanced, click Settings
Select the "Data Execution Protection" tab, and then click “Turn on DEP for all programs and services except those I select”
Click on the Add button, and then browse to C:\Windows\System32\dllhost.exe as shown

Click Open, and then OK.
Here's what you should see…

Now you can browse video folders without problems!

Gimme your Acknowledge by rating me

thanx
-
Romy

Jul 31, 2008 | Microsoft Windows Vista Ultimate Edition

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