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My computer can not recognize my external hard drive, can't find the driver.

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Maxtor external disk not detecting giving sounds

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1 Answer

External drive not picked up on computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

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2 Answers

External hard drive is not detected


Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

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1 Answer

My computer no longer recognized my hard drive


did your computer device manager recognized your external drive? did disk management recognized you external drive? let me know.

Apr 05, 2010 | LaCie (300770) 250 GB Hard Drive

1 Answer

New computer doesn't recognize device


uninstall the drivers for the hard drive then reboot install drivers that came with drive and then plug it in.

Mar 27, 2010 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

The computer does not recognize the Simpletech external hard drive. I plugged in a different external hard drive into the same USB port and the computer recognized it right away. What is wrong with the...


not all usb devices work on all machines
You need to find a driver or ask simple tech what the issue is i had the same issue with My WDC drive Western Digital gave me a driver after emailing them

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1 Answer

Computer not recognizing external HD


1st try a different computers make sure its not your Hard drive!
2nd if that works then go to the hard drive maker and download a software driver for it that should fix the problem

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1 Answer

My computer no longer recognizes my Maxtor One Touch III Firewire 400/USB 2.0


go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.

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2 Answers

Phillips external hard drive


There is a chance that the hard drive itself is at fault and the computer cannot recognize it try using it as a slave drive in computer. and use a recovery cd from boot to check it out
You could use thee ultimate boot cd (download) to check it

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