Question about RCA DRD485RG DirecTV DTV Receiver

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RCA DRD485RG Direct TV

I lost some of the channels on my DRD 485 RG. Signal strength is 97% switched my two receivers and its not the dish or cables. It takes quite a while for the data acquisition to finilize. I un plugged the unit, checked the signal strength & had system re booted to no avail. Is my unit bad and can it be fixed?

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  • Anonymous Mar 16, 2014

    cannot find the menu to enable me to check the signal strength so that I can retune my tv after a house move. I have bought and internal house ariel and need to tune in the free view channels

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Verify that the problem box is not looking at a "favorite" list

Posted on Jan 13, 2008

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I have Dish Sattelite. The screen on my JVC digital tv says digital strength is low. Do I call Dish? or ?


This sounds like a cable issue. Assuming your Dish receiver is connected to your TV with a HDMI cable (ends are rectangular and the connector is trapezoid in shape), you can first attempt to switch HDMI ports on the back of your TV. If you get the same message, you can try flip the cable end for end -- plug the TV end into the receiver and the receiver end into the TV (I know, sounds silly, but has worked for me). Next is a new (better -- don't get a $5 cable, most good HDMI cables start close to $20 and up depending on length).

Now if you happen to be connecting via a "standard" TV cable (RG 6), first make sure that the cable is screwed on snuggly (no wrench needed, just finger tight). Next is to get a new cable.

May 01, 2014 | JVC AV-20020 20" TV

2 Answers

Black screen


Possible causes
  • Your TV is not receiving or displaying the signal from your DIRECTV® Receiver.
  • Your receiver has correct guide information, but is not processing video correctly.
  • You are viewing a channel where an upcoming sporting or special event is scheduled or has recently ended.

Solutions
  • Turn TV off and on.
  • Make sure light on front panel of receiver is lit.
  • Press the "TV/DSS" button on the remote control or front panel of the receiver (not all receivers have this option).
  • Reset the receiver by unplugging the power cord for 15 seconds.
  • Check all cable connections between the dish, receiver and TV.

If the picture is black, but the program title and description display in a banner the top of the screen:
  • If the problem is only occurring on a few channels, check the detailed description of the program through the on–screen guide on those channels. Often, we display a blank screen with a banner before and after a high–profile event to alert customers about the event.
  • Reset the receiver by turning off and unplugging the power cord for 15 seconds.
  • Run a signal meter test to check your signal strength (press "menu" and look under "setup" or "installation").

If your signal strength is below 70 (or below 60 on HD receivers) in clear weather on transponders 1 and 2, see our troubleshooting steps for "Searching for satellite signal. Please stand by." You may see zero strength on transponders 4, 12, 18, 20, 26 and 28. This is normal in many areas. Your system manual shows how to run cables and point your dish.

Oct 24, 2007 | Toshiba 30HF66 30" TV

1 Answer

Not receiving signal


Do you have all connections hand tight? Are you getting an error message on the screen? What type of cable are you using to connect to the TV, Coax or RCA?


If you're not getting an error message what type of cable are you using? If it's a Coax Cable, you will want to make sure the TV is on channel 3 or 4. If you're using an RCA Cable, you will need to check the Input channel.

Thanks

Apr 04, 2014 | DISH Network DTVPal DVR by

1 Answer

We have a problem with one of the channels - when we try to watch it the picture pixelates and there is a nasty popping sound :(


If you are using a satellite receiver for cable TV reception, that particular channel has low signal strength coming into the receiver from the dish antenna. Realigning the direction of the dish might improve the signal but make sure you do not have the same problem on some other OK channel.

Mar 08, 2011 | Televison & Video

1 Answer

I own Toshiba DLP Projection 62 HM195. I hav e replaced D95LMP Lamp, Direct Tv installed new LNB at Dish, and new Receiver. I am losing picture quality. Is my problem O[ptics? Color Wheel? Is this a part I...


It could be the cable from the receiver to the TV. Check to see if the cable is an RG-6 and NOT RG-59 cable. Are you able to use RCA cables? They get much cleaner pictures and sound. If this still is a problem, you can get a small TV and connect it to see if the problem is still there! If it is, then your cable coming for the Dish could be bad. I believer the Cable Company will warrant that! I hope this helps...

Jan 06, 2011 | Toshiba Televison & Video

1 Answer

My 622 DVR dual (DISH ) receiver has lost 3 local channels in a row ( SAT 61.5) . Connecticut 7385,7386,7387 - (ch 20,24,26.) Other tv's/ HD box and old 310 box converters work fine. I have unplugged,...


Hello, my name is Daniel Busa with Dish Network customer service. Whats probably causing the issue would be that either you're not getting high enough signal strength on the 61.5 satellite. Otherwise there could be an issue with the box if you swap it with another reciever in the home, and the issue follws it you'll need a new box.

Oct 19, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

My itv channels keep breaking up or freezing since the switchover


I'm guessing the signal from the antenna is too weak. With digital, it will not get fuzzy as with analog, but rather will pixelate, go blank, or freeze. You need to figure out how to get more signal to the TV by moving or re-aiming the antenna, improving the connections (clean or repair), or amplifying the signal.

Dec 01, 2009 | RCA DRD485RG DirecTV DTV Receiver

1 Answer

Have Direct TV using a Sony Digital Satellite receiver model #SAT B2-2 /Sony Satellite dish purchased in 7/97. I get local channels thru Direct TV. Recently, local channels will show on the Direct TV guide...


Your dish is out of alignment. The local channel satellite doesn't have as strong of a signal, so a slight misalignment will cause problems.

It could also be an F-connector needs to be replaced at the dish or multiswitch (if you have one). Sometimes moisture builds up inside the connector and corrodes the copper stinger inside.

If you go into your satellite signal strength menu and find the local channel satellite, you're sure to see either a weak signal or an intermittent one.

One more thing, if a tree has grown in the line of sight between the dish and the satellite, this will cause signal problems too. In this case, you either have to trim the tree or move the dish.

Hope this helps!

P.S.
The customer service reps at DirecTV usually idiots reading from a script with no real field experience.

Mar 25, 2009 | Televison & Video

1 Answer

No Satelite Signal Indication


The "front end" of your Receiver might be defective. Since your other unit is working then what might be happening is the signal to your unit might be dropping, to check this I would use a Satellite power meter, however if you do not have one you can use your other unit and connect it to the cable that your supposed defective unit is connected to. If the unit works then the problem is the supposed defective unit, if the unit does not work then this denotes a possible cable problem. Tell me if this works for you?

Sep 25, 2007 | RCA DRD485RG DirecTV DTV Receiver

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