Question about Motorola Mobility SIDEKICK SLIDE Cell Phone

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My daughter has the motorola sidekick. yesterday the screen started going black wether the phone is open or not. The keys are lit but the screen is black. If you take out the battery and then turn the phone back on the screen turns white for a little bit and then back to black.

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Motorola Atrix 2 doesn't go past the at&t start up screen


Has your Motorola Atrix HD stopped responding? Is your Atrix HD frozen on a lit up black screen as though the screen is getting power but will not turn on? Will the phone not power on? Is it completely dead? Here is a tip that can fix it in less than 25 seconds.
Sometimes the Motorola ATRIX HD (MB886) OS 4.0-4.1 just gets a little confused and doesn't want to work. On most other Android phones you would just pull out the battery count to 10 put it back in and then be good to go.
But guess what... you can't pull the battery out of the Motorola Atrix HD, thankfully Motorola (my 2nd favorite Android manufacture) built in a solution.
Before we start getting into troubleshooting make sure that you have tried to hold the power button down for 15 seconds to see if there is any response.
Also try and charge the phone with the original charger that came with the phone. If the battery of the device has drained to zero percent then it can take a few minutes to a couple of hours for your battery to start charging correctly again.
If you have tried holding the power key and have already tried charging it with its original charger and there is still no response, then proceed to the next part of these instructions.
What you need to do is a Simulated Battery Pull. Here is how you do it
  • Step 1: Make sure that the power is completely off. I know it doesn't want to turn on and that's part of the problem but make sure that the phone is not plugged into a charger either. Note: if the keys on the bottom of the device are lit then the phone is on, if there aren't any lights currently showing or lit up then don't worry about whether your phone is on or off, simply proceed to step 2.
  • Step 2: Hold the Volume Down button and then the power button and continue to hold these 2 keys for 20 sec (count out loud it could take 15-30 sec).
  • Step 3: The phone should power cycle, powering back on to full.
  • Step 4: Enjoy, your phone should now be working 100% and you should be good to go. If it happens again just do the same thing.
  • Step 5: if it didn't go through then try it again. Seriously try it a couple times this should fix the issue, if not proceed to the next step.
If the simulated battery pull doesn't fix the issue and the Atrix HD still doesn't power on or it's still showing a black screen then the problem might be more serious.
Try this instead
  • Step 1: Make sure the power is completely off and that the phone is NOT plugged into a charger, just like we did before.
  • Step 2: This time instead of the Volume Down key use the Volume Up key. Hold the Volume Up and the Power key simultaneously for 20 seconds and see if anything pops up on the screen.
  • Step 3: Release the Volume Up and Power keys if/when you get any response.
  • Step 4: If you get some options then use the volume down key to cycle through your choices. Look for an option to restart or reboot. (don't do the wipe data/factory reset option... yet... that's kind of a last resort)
  • Step 4: Once the option is selected use the power key to make the selection.
  • Step 5: The phone should reboot and you should be good to go.
If it doesn't, which it should, proceed with the second method again but select the wipe data/factory reset option mentioned in Step 4 above. The Reset is going to wipe everything from the phone and if it is a software bug that's causing these issues then it will fix it. It will wipe everything from the phone though (good and bad) so use this as a LAST resort.
If the keys on the bottom of the phone are lighting up and or you seem to be getting messages or calls but you just can't see anything on your screen then chances are high that your display malfunctioned and will need to be replaced.

Apr 24, 2014 | Motorola Mobility At&t Atrix 2 Mb865 - 8gb...

1 Answer

My sidekick slide screen is completely black but I can still hear sounds and see the lights...


Hello,

The problem with your phone is just flex problem, the flex on the screen of your phone is weak or worn out, this is a common problem among slide or flip phone.

What you need to do is to replace the flex on the screen of your phone, you can get this done by going to any local phone repairer within your vicinity to help get it fix or replace.

Once the flex is replace, your phone display problem is solve and the screen will start displaying.

Take care.

Aug 07, 2010 | Motorola Mobility SIDEKICK SLIDE Cell...

1 Answer

Sidekick LX screen goes blank/black


ok this is what you do take out the battery for ten seconds and then hold the w key and while holdinq the w key put in the battery and then let qo of the w key after the battery is putten and then turn you sidekick lx on and thennn it shoulf work aqainn :]

Aug 05, 2009 | Sharp Cell Phones

1 Answer

Side kick 3 flip up screen flops around


if you have had the phone for less than a year T-mobile will give you a new phone.

Jan 04, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Installing sim card in sidekick II


Hi

I can't find where to locate the sim card for a sidekick II mobile, can you help?

May 03, 2008 | Motorola Mobility V180 Cellular Phone

4 Answers

Waiting for activation


my service provider said that is because it is waiting to be linked to the internet... in order to use it as a phone until then.... press and hold down L and the menu button for three seconds...and it will unlock the phone aspect but you still have to wait the time period for internet use...

Apr 01, 2008 | T-Mobile Sidekick® 3 Cellular Phone

17 Answers

Waiting for activation


To speed up activation, hit menu + L at the same time.

Nov 15, 2007 | T-Mobile Sidekick ID Cellular Phone

1 Answer

Razr- turning on camera makes screen turn black but keypad stays lit


the easiest thing tpo do here is take it to a professional but if you want to try updating your software off the Motorola website. (this require a data cable or bluetooth in your computer) This fixes a lot of software problems with the razor. If this doesn't work then you will have to reflash your Firmware which is like the Windows Xp of the phone. This does require a professional as it can destroy the phone

Jul 05, 2007 | Motorola Mobility RAZR V3

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