Question about Sony VAIO VGN-SZ430N/B Notebook

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Webcam help? When trying to open the Vaio Camera

Webcam help? When trying to open the Vaio Camera Capture Utility, it says "The server threw an exception." And will not open. What is this, how do I fix it?

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  • crystaljean_ Nov 19, 2009

    I bought my computer and this software was already on it, it has done this since day one. how would I reinstall if I didn't buy the software myself... bring it back?

  • crystaljean_ Nov 19, 2009

    I bought my computer and this software was already on it, it has done this since day one. how would I reinstall if I didn't buy the software myself... bring it back?

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  • Sony Master
  • 1,274 Answers

Sounds to me like you have a corrupt install of the capture utility. I would try and reinstall that piece of software after completely removing the first install.

Posted on Nov 19, 2009

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2 Answers

I have a sony vaio with built in web cam and windows 7 but i cant use the web cam . why is that?


Are you using the Sony Webcam companion? If not ou can download the application from Sony Vaio website. ( Sony Web Cam Companion ). If you are trying to use skype or any other video messaging software: Try to check if there are other video chat application running in the background of your computer. Open the system configuration utility (Windows key + R > msconfig ) then go to the Startup Tab. Uncheck all application that is related to video chat and leave the preferred video chat software active (checked). Restart the computer and viola! You can now use your webcam for video chat.

Jul 04, 2011 | Sony VAIO EE Series Notebook VPCEE31FX/WI

1 Answer

I cant use my cam on my sony vgn cr290 with windows 7


1. Click on Start, in the search bar type "Webcam Companion" or Camera Capture Utiltiy and press the enter key to use the webcam with the computer.
2. Check if the drivers are installed for the camera in device manager.
Press the Windows logo+R keys together to open the Run window, then type devmgmt.msc to open device manager.
Then, locate the Imaging devices in the device manager window.
3. Reinstall the Camera Capture Utility.
For VGNCR290 click the below link provided and select the appropriate version of Windows 7 Operating System:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR290
Select the drivers listed under the camera category for the computer and install.

For VAIO VGNFE880E click the below links to install the camera capture utility and its updates:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2410&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2494&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2679&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2712&os_id=28

Note: The links and drivers provided for VGNFE880E are only for the Windows Vista Operating System.

Apr 30, 2011 | Sony VAIO VGN-FE880E/H Notebook

1 Answer

I cant find my webcam programme in the system.i cant start the webca itself.


The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

Feb 05, 2011 | Sony VAIO Notebook

1 Answer

I have a sony vaio 2009 notebook and i do not know how to access my webcam for free to take pictures and videos how do i access it?


Hi cadijah495,

You can use the VAIO Camera Capture Utility Software installed in the Computer to capture images and record Videos. You can access the VAIO Camera Capture Utility from "Start", "All Programs", VAIO Camera Utility and clicking the VAIO Camera Capture Utility.

If the Application is not available in your Computer, you can re-install it from the below link.

http://s02.download.sony.com/US/pc/SOOOTH-36900000-US.EXE

Please open the above link in a new web browser window to download the file. Then, please save the file on the Desktop. After that, please double click on the downloaded file to begin the installation. After installing the file, please restart the Computer for the settings to take the effect.

Hope this helps.

Please let me know if you have any further questions or require any further assistance.

Thanks for using FixYa.

Dec 14, 2010 | Sony VAIO VGN-FE770G Notebook

2 Answers

I have sony vaio VGN-FE880E my web cam not working


Please try downloading and installing the Microsoft Update KB931812 and VAIO Camera Capture Utility Update from Sony eSupport Site.

Download the Microsoft Update here

Download the VAIO Camera Capture Utility Update

If the issue persists, please try re-installing the Camera Driver and the Camera Application in the Computer.

Download the Camera Driver

Download the Camera Applications

This should fix the Camera issue.

Aug 16, 2010 | Sony VAIO VGN-FE880E/H Notebook

1 Answer

Sony Vaio Motion Eye


First find your VAIO Camera capture utility and configure it to see both your webcam and your microphone/ to do this if VAIO Camera Capture Utility is not in your start list of programs, Click on start in the space search "VAIO Camera" without the quotes. it should bring up the VAIO camera capture utility. Click on it/when it opens click on settings/ click on the Cam/mic tab and choose Sony Visual Communications Camera in the drop down under preferred Camera/ Do the same for your Preferred Microphone/ click OK/Now click the little red x in the far upper right of the VAIO Camera Capture utility to close it. Now in your chat software either Windows live chat or Yahoo chat or whichever one you have. I have Windows live chat/ configure your video in there as well to use your motion eye and your microphone. You should now be able to chat live seeing and hearing your guest as long as they have the same chat program.Do a search on google for "Windows Live Messenger" if you wish to use that utility to chat with. If you choose Windows Live Messenger, in the main window click on tools/ click on "Audio and Video Setup".

Apr 14, 2009 | Sony VAIO VGN-FE880E/H Notebook

1 Answer

Web Cam


It sounds like a loose connection between the camera and the computer inside the case.

The Video capture Utility says so.

And if you have no picture it comes out black.

Mar 15, 2009 | Sony VAIO PCG-K35 Notebook

1 Answer

VAIO Internal Webcam..


Laptop: SONY VAIO running VISTA
Webcam is internal

When am trying to open my webcam using Yahoo Massenger...this popup shows ''The Webcam is not connected''...''Sorry no webcam was found in your system.''

Jan 05, 2009 | Computers & Internet

1 Answer

How can Isettle to operatethe built in camera of VGN S210P -VISTA


You need to re-install the Camera Driver after installing the Vista Operating System in the Computer. Please try installing the WIndows XP Camera Driver and the Vista Camera Application in the Computer to resolve the issue.

You can download the Camera Driver here.

Please download and save the file in a folder in the Computer. Then, please open the folder where the file is saved and double click on it to begin the installation. After installation of the Driver, please restart the Computer for the settings to take the effect.

Then, please download and install the Vista Camera Application and Updates in the Computer.

Download the VAIO Camera Capture Utility

Download the VAIO Camera Capture Utility Update

Sony Camera Filter Driver Update

Please install the VAIO Camera Capture Utility and Updates in the same order. Please restart the Compuer after each installation for the settings to take the effect.

This should fix it..

Good luck..

Dec 08, 2008 | Sony VAIO VGN-SZ210P/B PC Notebook

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