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If the lens on the camera is stuck out,
look to see if it's a little crooked. If it is, try to gently straighten it.
If it still won't retract, try to gently push it in as you turn the power
on. If it won't turn on (the green light blinks and it beeps 3 times) push
and hold the 'power' button and the 'play' button at the same time for a few
seconds - it worked for my S730. Good luck!
this may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps.
Sounds like the lens got bent out of alignment. Call Canon at 1-800-828-4040. They are really good with their support with or without warranty. You can send it in for repair or ask for the Canon loyalty Program. You trade in your broken camera and they'll give you a newer model for an incredible price.
Hey latyrant, If the lens visibly looks crooked then the lens is probably broken and needs to be repaired by an authorized service technician. One thing you could try is placing the camera on a flat surface with the lens pointed up and holding the shutter button in, while doing this turn the camera on. Sometimes this will force the camera to try and focus before the camera can register the lens problem and sometimes it will force the lens back into alignment. If this doesn't work you could bring it to a Geek Squad® precinct in a Best Buy™ store and they could send it out to get looked at by a technician. I will say that the cost of digital camera repairs often exceed the value of the product. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
Sorry to say you have broken the lens, replacement of the lens is the only practical repair and if you cant swap one yourself from a dead camera it would be beyond economical repair.
If you are adventurous you could buy a faulty one of ebay and swap the lens or if the faulty one has a broken screen or mode dial swap yours over to the faulty one..
there are a couple of "tricks" do getting this camera open drop me a line if you decide to proceed...
that happen to my camera, exactly same thing. and i figured out when i dropped it the zoom out zoom in lens was bent and stuck part way in camera. My brother was playing around and moved lens and it started to work again. If lens looks a little crooked try moving it or putting it straight. Hope it helps
Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.
After a few minutes it came free and whole lens popped out. I then had to twist the outer part of the lens to straighten that up and allow it to fully retract. Works a treat now!
PS Tried the Sony online chat support - useless!!!!