Question about RIM BlackBerry Bold 9000 Smartphone

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Java.lang.null pointer.exception at start up everything works but cannot access email folder

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  • susanmachin Nov 19, 2009

    I tied everything that was suggested but unfortunately I had problems with my blackberry desktop manager which would not connect with my deice.

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Hello and thank you for using Fixya's services.

This sounds like a bad third party app. Have you installed any apps lately? I would try (if you can get into the phone) to delete all third party apps. Just go down the line and see if this helps.

If you are able to get on the phone, back up everything to a memory card, pictures, contacts.

Once you have done this,you should be able to format the phone using the manager. If the phone is not connecting, try plugging it into a different USB port. Uninstall the desktop manager and reinstall.

There is a "bug" in either the phone or the desktop software.

Please let me know if this helps! Glad to assist.

Posted on Nov 19, 2009

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  • Master
  • 3,513 Answers

Hi,
At first when device is On remove the battery, wait a minute and turn the battery back to the device.
Secondly make selective backup
http://supportforums.blackberry.com/rim/board/message?board.id=8100&message.id=15956#M15956
Refer to this article to realize what databases you need to backup.
After that on the device go to Options - Security Options - General Settings
Open menu and select "Wipe handheld"
Restore the backed up information.

Thanks

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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When attempting to access a corrupted call list database on the BlackBerry smartphone, the Uncaught exception:java.lang.NullPointerException error message appears:

Isolate the corrupt data by turning on advanced logging for Intellisync.
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I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

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Hi,

When attempting to send messages from the BlackBerry device, the BlackBerry device user receives the following Java error called uncaught exception java.lang.illegal argument exception:

To over come this error you need to complete the following steps:
First, perform a full backup of the BlackBerry device data:
  1. Connect the BlackBerry device to the computer using the USB cable.
  2. Open BlackBerry Desktop Manager, and then double-click Backup and Restore.
  3. Click Backup.
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Run the application loader tool and erase all data on the BlackBerry device:
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  2. Click Next.
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  4. On the Device Application Selection screen, click Next.
  5. On the Completing the Application Loader Wizard screen, click Advanced. The Device Data Preservation screen is displayed.
  6. Select the Erase all application data check box, and then click Next.
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  8. Click Finish. The BlackBerry device resets. This might take several minutes.
Hope I helped you.
Thanks for using ' Fixya ' and have a nice day!!

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