Question about Kenmore 24032\24036 Top Load Washer

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Model #11026912690 The agitator does not work. The party we are looking for has 3 teeth that fit into another part with 3 teeth with a belt. What is this called? We can't find the part name. Thank you.

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  • Anonymous Mar 25, 2014

    timing belt jumped 3 teeth for the second time...what can i do? new timing belt and tensioner been fitted!!

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Sounds like you are describing the motor coupling. The coupling is located between the drive motor and gearcase (transmission) and takes the place of a drive belt. This configuration is known as "direct-drive". The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The part number is included in the instructions I provided. A replacement coupling can be purchased at appliancepartspros.com for about $11 or $12.

You can view an illustration of the part here:

http://www.appliancepartspros.com/part_details.aspx?part_id=3963893&pn_=285753A

If this is the part you are describing, then you have all the information you need. If you do not wish to purchase on line, take the part number provided and go to your nearest appliance parts retailer. This is a common part that they will carry in their in-store inventory.

If the part is not what you are looking for, please post back and let me know. I hope this helps you.

Posted on Nov 19, 2009

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You can get a manual and diagram and part names and location at partselect.com

http://www.partselect.com/KenmoreModels.aspx?ModelNum=11026912690&searchTerm=

Posted on Nov 18, 2009

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Washer doesn't spin nor agitate, the belt is ok so what else could it be and how do i fix it?


Unsure about your spin problem however, I had a similar problem with our machine that it too wouldn't agitate. I worked out that the agitator dogs had worn out. They are four nylon bits that have teeth that fit into the ring inside the agitator. Our 'dogs' teeth had worn down so that they wouldn't mesh with the ring. All I did was search online for an online spares site. Hunted for the type a model and requested the spares. They were dilivered within the week. As an added bonus, they came with instructions that were very simple to use. All I needed was a pair of pliers, a socket set (with socket) and a willingness to get my hands dirty.

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+whirlpool LSQ8243HQ0 water valve works. wont wash or spin. new motor coupling and timer.


Under the agitator you have what is called (agitating dogs). The agitator will have to be removed. The top should spin off, you will be able to look down into the agitator and see a bolt. Remove this bolt and the agitator can be pulled out. The agitators are small pieces of plastic with small teeth. These teeth get worn out over time or if the washer is overloaded. When the agitator free spins one way the teeth grab a (gear) on agitator and this is how you get the washing action (agitating). These dogs are easy to replace and cost about $5. If you need more info check out *how to replace agitating dogs)

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Kenmore 90 series 11026912690, agitator makes loud noise


If the problem is just the agitator not working, but everything else does, you may just have a worn agitator cam assembly, worn agitator dogs, loose agitator bolt, or all of the above. The following link explains what agitator dogs are and how to access them:

http://www.fixya.com/support/r3608577-replacing_agitator_dogs

Whirlpool manufactured washers (such as Kenmore) use a split agitator design. The top half is known as the "auger, while the lower half is the agitator. Between the two pieces is a cam assembly, with small teflon teeth known as "dogs". There's also an agitator bolt that holds the entire assembly to the center post.

If the auger (top half of the agitator) is slipping, I would suspect the dogs or cam assembly need to be replaced. The part number for the dogs is included in the link I provided. For a little more you can purchase the entire cam assembly which includes the dogs, the cam, the cam seal and thrust bearing.

If the entire agitator appears loose or slipping, check the agitator bolt to ensure it is tight. DO NOT overtighten as this can restrict movement of the agitator or damage it. Tighten until snug.


Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers from the Sears website and go to your nearest appliance parts retailer. These parts are commonly sold as part of their in-store inventory.



NOTE: Other causes can include a broken motor coupling, bad gearcase (transmission), or worn clutch assembly. It does not sound like the problem is associated with any of these components however.

If the motor coupling were bad, the washer would not spin at all (whether you held the agitator or not), but would still have the ability to drain.

If the gearcase (transmission) were bad, the washer would either not spin, or may spin with assistance (meaning, if you gave the drum a spin by hand to get it started).

If the clutch were bad, the symptoms would be similiar to that of the gearcase and the tub would probably also have problems stopping.

This problem sounds like it may only be associated with an agitator that could be loose, causing an off balance tub. Read through the information provided and let me know if you have any questions. I hope this is helpful to you.

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1 Answer

Kenmore 11026912690 washer with problems.


That is the way the agitator works. It actually works the clothes down toward the bottom of the machine. The clothes then do the back and forth agitation working their way back up the outside ot the tub to repeat the process.

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2 Answers

Removing Agitator from Kenmore Model 110 Top Loader


How to replace Whirlpool/Kenmore washer
dual action agitator ratchet ‘dogs’, kit # 285770
Tools needed: Screwdriver, 3/8" drive ratchet wrench, 7/16" socket (older models), 3/8" drive to 1/2" adapter (newer models), long 3/8" drive extension, small amt liquid detergent
1) Pry the agitator cap off by inserting a screwdriver into the cap’s notch
2) Pull the inner cap (if present) off – most Whirlpool machines use this inner cap, with a handle, to gain access to the center bolt
3) Remove the bolt in the center of the agitator
(Earlier models used a 7/16" hex-head steel bolt)
(Recent models use a 1/2" square drive plastic nut – use a 3/8" X 1/2" ratchet adapter)

4) On older models, grasp the bottom portion of the agitator and pull the entire ***’y off.
(Recent models allow just the top portion’s removal to access these ‘dogs’)
5) Older models – place the agitator on the floor, and, standing carefully on the bottom portion, pull the top half off. Turn it over, and the dogs will be accessible for replacement.
6) Newer model dogs can be replaced once the ratchet ***’y is removed. There are several versions currently in use, but most can be replaced without removing the bottom agitator half. All‘4-dog’versions use the 285770 kit, regardless of the cam ***’y style. (Older agitators, rarely seen now, used a pair of 2 larger dogs, which are a different part number)
7) On older versions, be careful to align the two tabs when inserting the upper ***’y back onto the agitator bottom half. When these are aligned, they will friction-fit the two halves together, making it easier to reinstall the ***’y. Handle it only by the bottom half to prevent pulling the top half off when reinstalling.
8) Lightly lubricate the agitator cap’s rubber gasket using a bit of dishwasher detergent, and push it back into place. (On the Whirlpools with an inner cap, lube that cap’s o-ring too – makes it easier to snap into place)
9) Reach around and pat yourself on the back! You just saved at least $75.00!

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1 Answer

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The "tower" that you are referring to I assume is the agitator. If your agitator isn't moving, the agitator dogs (or teeth you mentioned) are the general suspect. They are made of plastic and typically wear out. The heavier the use, the quicker they wear out. If the teeth on the inside wall of the agitator are still in good shape, the dogs can be replaced without replacing the entire agitator and can be purchased at most appliance parts stores for less than $10. I hope this helps.

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