Question about HP LaserJet 4 plus Printer

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Pc load letter keeps showing up.

The pc load letter keeps showing up. There is paper in the tray. This happens every now and then but is happening more ferquently.

Ken

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Most likely your paper tray feed roller is becoming worn or just dirty.
Remove the paper tray and lift up the front of the printer. On the left side in the port where the tray was you should see a half moon shaped rubber roller with what looks like tire tread on it. Look at the steel shaft that goes thru it. One the end is a small clip that is part of the roller. Lift up on the tab and pull the roller off the shaft. You can then scrub it with a cloth and some glass cleaner. To reinstall just snap it back on the way it came off and this should solve your issue. If you notice when you have the roller out that on one edge the tread is worn smooth then you may need to replace it.
Good Luck.

Posted on Nov 19, 2009

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What is the problem when the display keeps on showing Tray 1 load ltr on Lexmark c500


Load ltr means to load letter size paper. If its saying try 1 load ltr - its saying that you are out of letter size paper in tray number one of your printer.

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Message window shows "load mp


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Panasonic dp 6030 copier error code e02-10


E2-01 sounds like a tray 1 lift malfunction. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, This usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes, the paper can fall back causing the gears to break. We normally replace the whole lift motor assembly.

If there is more then one paper tray, you can pull tray 1 out, (the code should not appear with tray 1 open. You can at least use the manual feed to keep them going until you can get the part.

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What does error 60.03 mean?


This has to do with the paper lifter for tray three. There could be any number of problems with the lifter or tray;

1. incorrect paper size - i.e. someone loaded letter in the tray that is mannually set to legal and didn't change the manual paper slider to letter or papers stuck in the tray,

2. manual paper lifter isn't working properly, motor spring could be broken or out of place,

3. the paper tray could be broken and you will need to replace the tray.

First check that the correct size paper is loaded properly in the tray and that there is no paper detritis stuck anywhere. If the tray has the correct paper and there is not paper detritis then swap tray 2 and 3, reboot the printer and see if the problem moves with the tray - it should become a 60.02 error. If this happens then it is a tray issue. If you still get a 60.03 error then it is a tray 3 lifter motor issue, here is a link that explains what needs to be done.

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1297720042315+28353475&threadId=1389969

A lot of the time there is a loud pronounced clicking or banging also associated with the problem. The noise happens during the paper pathway test shortly after you turn the printer on and will display the 60.xx error code instead of the ready status.

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if that is when your printing you have to check and be sure the paper tray size is set correctly. You press the machine status button and make sure, tray 1, 2 and the bypass are set to the proper size paper.

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Change the marketing area from EU to US in Service mode.

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This usually happens when the paper tray is set to the incorrect paper size.
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If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.

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Linda,

On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.

Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.

Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1

light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3

If that dont cover it...post back

Soulvisitor :-)

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1 Answer

Keep getting "11 load letter in tray 1" message


Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

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